Resident Services Coordinator at Housing Management Resources in Newport News, Virginia

Job Description:

We are excited about your interest in joining our fast-growing family. As you submit your application for the Resident Services Coordinator position at our 200-unit apartment community, Newport Harbour in Newport News, VA we encourage you to learn more about us.

Requirements:

• Ability to communicate with and develop positive, professional relationships with residents.


• Computer skills: familiarity with Microsoft Office, Zoom and able and willing to learn additional skills


• Ability to produce outreach materials and provide outreach services to residents.


• Strong communication and organizational skills.


• Outgoing, flexible, resourceful, creative, energetic and emphatic.


• Ability to work well with a team, as well as to work independently.


• Commitment to embracing Housing Management Resources’ values: I REACH: Integrity, Respect, Enthusiasm, Accountability, Commitment and Harmony


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The person in this role will:

• Develop and implement sustainable and meaningful resident services programs that address the needs of our residents


• Organize weekly resident activities


• Prepare outreach materials (program flyers, etc) and lead/oversee outreach to residents.


• Collaborate with other Resident Services staff, Property Management and Maintenance staff in tasks including housekeeping support to enhance tenant stability, tenancy preservation and other mutual goals.


• Meet with residents and make referrals to community services to support resident success.


• Identifies practical methods for dealing with tenancy issues and improving resident retention


• Other duties as needed.

What to expect?

• Working for an Accredited Management Organization 


• Part of the National Affordable Housing Management Association  


• Company wide training and a professional relationship with the Training Manager to ensure your success 

Our industry-leading benefits include:

• Competitive base wage with quarterly incentive program


• Medical, Dental and Vision Insurance


• Retirement 401(k) program with a company match


• Generous paid time off


• Tuition credit for continued professional development


• Paid Parental Leave

Ready, Set, Apply! If you are excited about the challenge of this position and welcome the opportunity to learn and grow, we want to hear from you! Please click "apply" today!

 We are committed to ensuring diversity in our workforce and candidates from diverse backgrounds are strongly encouraged to apply. We are an equal opportunity employer.

Learn more at www.hmrproperties.com and Like us on Facebook www.facebook.com/housingmanagementresources.

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