Logistics Supervisor at Forward Air in CEDAR RAPIDS, Iowa

Job Description:

Job Description

Position: Logistics Supervisor

Job Description:

The Logistics Supervisor will supervise a team of Logistics Coordinators to support local delivery operations across the country. Partner with the Operations Managers in the field to meet customer expectations while creating efficient delivery routes. Review and approve Independent Service Provider (ISP) compensation prior to submission for payment.

Core Responsibilities & Duties:

• Training and development of direct reports as necessary, including cross-training to assure proper coverage
• Dynamic last-mile route planning for a large metropolitan area
• Coordinate with Operations Manager in assigned market to best address the needs of delivery teams and customers
• Work to drive efficiencies within the current software environment to improve upon existing routing methods
• Assist logistics coordinators in meeting their daily deadlines in order to ensure smooth operational function in the field
• Review, reconcile, and process ISP compensation for delivery teams' revenue on a weekly basis
• Analyze daily/weekly/monthly routing trends and provide feedback on efficiency
• Monitor KPI's and work to meet goals for the department
• Other duties as assigned

Qualifications:

• High school diploma or GED required, undergrad degree a plus
• One to three years prior logistics related work experience preferred
• One to three years prior supervisory experience a plus
• Previous computer experience required, proficient with Microsoft Office products (Excel, Word)
• Prior knowledge of routing software a plus
• Identifies and resolves problems. Demonstrates attention to detail
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions
• Effective organization and leadership skills
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
• General computer skills - Microsoft Office, Outlook, AS400