Data Coordinator I at MultiPlan in Bedford, Massachusetts

Job Description:

Job Description

Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company that helps our customers thrive by interpreting our client's needs and tailoring innovative cost management solutions.

We are MultiPlan and we are where bright people come to shine! So, be a star andshow off your detail orientation skills as a Data Coordinator!

As a Data Coordinator, you will support the department by handing and preparing all incoming form-submissions and information. You will perform a variety of clerical duties to ensure proper processing of data to maintain quality department standards.

Because our Bedford, MA office is closed for the time being due to the pandemic, you will work from home until the office reopens. Once the office reopens, you will work in the Bedford, MA office each day.

JOB ROLES AND RESPONSIBILITIES:

1. Classify, screen and route incoming submissions. Analyze provider information in the system of record and external sources for provider verification purposes, making field selections, and file routing decisions.
2. Pre-screen incoming submissions and request information via telephone, fax or e-mail. May require manual format conversion or special handling to be usable by data entry staff.
3. Populate required fields at the validation stage by reviewing scanned images timely and accurately.
4. Identify incorrect scanned image batches and escalate accordingly.
5. Prepare hard copy submissions as needed for scanning and assists with faxing, filing or other priorities.
6. Respond to internal and external inquiries to verify information or collect data via telephone or e-mail.
7. Meet production and quality standards.
8. Provide excellent customer service and strive to continuously improve service delivery according to departmental and corporate guidelines and principles.
9. Perform clerical tasks including but not limited to: data entry, faxing, filing, photocopying, compiling records, sorting and distributing mail, receiving, storing and distributing files. Handle the daily sorting of all hard copy mail into various categories.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate Company's Core Competencies and values held within.
13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


JOB SCOPE:The incumbent works under general supervision in a self-directed and results oriented manner. The incumbent works within established standards and procedures, relying on a broad range of knowledge gained through experience to complete job responsibilities. Work involves support tasks with low to moderate complexity with more complex issues referred to higher levels.





Requirements
JOB REQUIREMENTS (Education, Experience, and Training):

* Minimum High School Diploma or GED
* Prefer at least 1 year of experience in healthcare environment

* Knowledge of word processing and spreadsheet software, MS Office.
* Excellent communication, organization and attention to detail skills
* Ability to follow through and work under deadlines
* Service oriented, flexible and ability to work under pressure
* Works well in both individual and team environments.

* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

Benefits of working at MultiPlan

At MultiPlan, you will be part of an organization with a proud 40-year legacy of experience and growth. We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

• Medical, dental and vision insurance


• Life insurance


• Optional and dependent life insurance


• Short- and long-term disability


• 401(k)


• Paid time off


• Paid company holidays


• Tuition reimbursement


• Flexible Spending Account


• Employee Assistance Program

Opportunity. Recognition. Satisfaction. Grow your career with MultiPlan!

Apply now!

As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.



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