Technical Manager at The J.M. Smucker Company in Orrville, Ohio

Job Description:

TITLE

Technical Manager (External: Maintenance Manager)

LOCATION

Orrville, Ohio

REPORTS TO

Operations Manager

POSITION SUMMARY

This position will serve to be the key technical and maintenance leader in the manufacturing of jams, jellies, preserves, ice cream toppings, breakfast syrup, and the like. The successful candidate will work alongside the operations leadership team to drive continuous improvement and the proper maintenance of plant equipment. The role will serve as the plant's Progressive Maintenance Pillar Owner and will be responsible for driving the key result metrics of the pillar. Additionally, the role will serve to deliver the business in the areas of Safety, Quality, Reliability, Efficiency, Cost, Delivery, and Sustainability. The Technical (Maintenance) Manager is responsible for the direct leadership, development, and support of our Maintenance Coordinators.

KEY RESPONSIBILITIES

• Performs maintenance management by leading maintenance personnel and establishing priorities in maintenance schedules.


• Lead the operating departments' Maintenance Coordinators and technicians to:


• Develop their technical acumen


• Understand and apply Progressive Maintenance tools


• Prioritize work effectively through use of a CMMS


• Respond to process failures and breakdowns with a sense of urgency


• Train all levels of the organization to complete mechanical work


• Drive high-performance work culture by engaging with team members on the floor and coaching to problem solve, make decisions, and become self-reliant


• Coach operating teams and leadership to root cause identification, elimination of losses, and the use of problem-solving tools to identify gaps and prioritize work.


• Responsible for electronic reliability data and improving methods for collecting accurate data


• Establish and track KPIs as required to successfully manage the safety, quality, and efficiency of the maintenance operations.


• Working closely with the Plant Engineer, lead and execute on the 5-year CAPEX plan for the operating departments


• Participate in and/or lead improvement teams to provide targeted improvements to meet plant and company objectives.


• Address gaps in line/area performance through the implementation and effective coaching of Smucker Continuous Improvement methodologies; foster a zero-loss culture


• Owns a safety sub-key element and/or a quality key element

SELECTION CRITERIA

Education

• A 4-year Engineering Degree is required

Experience

• Minimum of 10 years in manufacturing operations is preferred. Food or pharmaceutical experience is a plus.


• Experience with maintenance work development, planning, and scheduling is desired.


• Experience leading and working in collaboration with others is desired.


• Candidates should have demonstrated experience developing and maintaining a budget


• Experience with a CMMS is required (Oracle's eAM is preferred)

Other

• Effective presentation, verbal, and written communication skills


• Experience coaching & growing capability in mechanical (maintenance) technicians. Identification of capability gaps, plans to close gaps in self and others to assure team skills meet immediate and future business / team needs.


• Ability to gather and validate data independently, analyze data to determine optimal solutions. Share analysis and solutions with others.


• Strong demonstrated technical and mechanical ability as candidate will perform maintenance on equipment and teach others to do the same.


• Project management experience would be valued for this role, as the individual will manage costs, schedules and resources for the work.


• Operates with discipline - set objectives, target timing and task priorities; follows through to meet commitments.


• Willingness and ability to travel domestically and internationally as required


• Candidates are expected to remain in this role for 3 - 5 years and be willing to relocate for future career opportunities if necessary.