Route Specialist at Primo Water North America in Los Angeles, California

Job Description:

Route Specialist

Overview of the Route Specialist

The Route Specialist will support the District Operations Manager in leading safety, service, and establishing a highly motivated customer centric culture. This associate will foster the development of a "safety first" culture by consistently demonstrating a strong safety and service mindset. A primary responsibility of this role will be running coverage for Route Sales Representatives that are on vacation, leave, or require additional support to ensure all customer commitments are met. In this position the Route Specialist will learn foundational operations and people leadership skills necessary for advancement into leadership roles in operations management.

Responsibilities

• Role model for Route Sales excellence. By example, sets high executional standards for the team.


• Effective communicator and active participant in morning huddles


• Primarily responsible for covering routes within a territory. Occasionally, performing route loading responsibilities when not covering a route.


• Proven ability to execute and train DS Services' standards for all processes related to customer service, order delivery, and inventory


• Strong team player with leadership skills and ability to support the District Operations Manager


• Ability to problem solve and manage conflict within a team


• Willingness to participate in the mentoring of new hires (if required)


• Proven ability to operate a commercial vehicle in a manner that ensures personal and public safety in unfamiliar service areas


• Strong customer service orientation and sales ability


• Support operational processes such as inventory counts, customer reschedules, and data maintenance (if required)


• Champion safety by actively leading and consistently demonstrating DS Services Core Safety Values

Requirements

• High School Diploma or GED preferred; or equivalent experience of (3) three to (5) five years with a stable work history


• Strong safety, service and sales performance in the RSR role as a prerequisite


• Ability to repeatedly lift and carry up to 45-60 pounds safely, on average 200 times per day


• Passion for working safely and demanding safe work behaviors from others


• Ability and willingness to travel between multiple branch locations


• Excellent written, verbal communication, and interpersonal skills


• Ability to listen and respond to information effectively


• Strong sales techniques, communications, negotiation and customer service skills


• Must possess valid CDL


• Ability to meet Company Driver Qualification Policy


• Ability to pass Company pre-employment background check and drug screening test.


• Must be twenty-one (21) years of age or older

Who We Are

Primo Water North America is America's favorite water, coffee and filtration solutions provider--reaching customers when, how and where they need water and creating customers for life by making better-for-you beverages easy.

One of North America's largest bottled water companies, we deliver safe, great-tasting water to homes, businesses and retail locations across the U.S. and Canada via 12 regional brands and three national brands -- Alhambra, Canadian Springs, Crystal Rock, Crystal Springs, Deep Rock, Hinckley Springs, Kentwood Springs, Labrador Source, Mountain Valley Water, Mount Olympus, Nursery, Primo, Sierra Spring, Sparkletts and Vermont Pure.

In North America, we provide direct delivery to more than 1.6 million homes and business locations, and over 13,000 retail locations across 42 U.S. states and Canada, covering 90% of the U.S. population and 80% of the Canadian population. We are also proud to provide more than 22,000 water exchange and refill locations.

Please visit our website www.water.com for more information about Primo Water North America. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Full-time
Sparkletts
DSS-21-11869
Van Nuys, CA-4522
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