PR & Communications Representative at Panda Restaurant Group Inc in Rosemead, California

Job Description:

Summary of Job Scope and Expectations:

The PR & Communications Representative provides project management and administrative support to Brand PR & Corporate Communications function in the Panda In-House Agency (PIHA) which is comprised of Creative Services, PR & Communications and Digital Business functions within Marketing. This position is responsible for supporting day-to-day internal communications (40%) and external communications (60%) initiatives and serves as the liaison between cross-functional partners (Brand, PD, legal, HR, etc.) and the PR & Communications team.

Essential Functions:

The essential functions in this job description are not all-inclusive of this job's duties and responsibilities. Reliable and dependable attendance is required.

Descriptions:

* Provides project management and administrative support to the PR & Communications Team within Marketing, including budget, schedule coordination, meeting agendas, process trackers

* Implements PR Influencer earned and paid programs to support LTO launches, heartbeat campaign and core dishes from beginning to end

* Serves as a liaison between cross-functional partners and tracks projects timelines/deadlines to ensure PR projects and promotional projects are executed on budget and on time.

* Tracks PR budget for monthly reporting and quarterly process and invoicing process with PIHA Coordinator

* Assists with implementation of PR programs from start to finish, including but not limited to editing and writing press materials/company materials, coordinating mailers and food drops, and providing outreach to influencer/media

* Supports Associate Communications and HR Communications Program coordination and execution

* Performs special projects as requested

#LI-ZP1

JOB REQUIREMENTS:

* Bachelor's degree in Marketing, PR, Communications, or related field required

* Minimum three years of PR and/or Corporate communications, preferably in a retail/hospitality environment

* Successful completion of annual store training

KNOWLEDGE, SKILLS, AND ABILITIES:

* Ability to demonstrate and teach Panda's Mission, Values, and Culture

* Knowledge of standard social media terminology, strategies, tactics, and tools

* Knowledge of public and media relations process and procedures

* Knowledge of industry trends

* Knowledge of the company

* Computer/technology skills and proficient in Microsoft Office Suite, social media platforms, and internet research

* Basic graphic design and production skills preferred

* Customer service and interpersonal skills

* Basic relationship building skills applied internally and externally

* Basic project management and time management skills

* Communication (oral and written) and listening skills

* Ability to follow directions and pay attention to details

* Ability to identify problems and issues

* Ability to be meet deadlines and multi-task in a fast paced, high-volume environment

* Ability to solve basic problems independently

* Ability to work positively with Operations and other departments ("win/win")

* Ability to talk and share before a group

* Ability to embrace change and continuous learning

COMPETENCIES:

The following are Panda Leadership Competencies for Professional:



* Listening

* Peer Relationships

* Functional/Technical Skills

* Business Acumen

* Comfort around higher management

* Planning

* Self Knowledge

* Customer focus

* Integrity and trust



SUCCESS MEASURES:

* Contribute to building and sustaining the Panda Mission and Culture

* Projects are on time and within budget

* Effective liaison and coordination across PIHA and with cross functional partners

* Positive feedback from internal clients, Operations and vendor partners

* Consistent, timely and positive messaging about Panda and its products and promotions to key audiences

* Effectively represent the company in key community and business organizations and events

* Effective participation in special projects

CAREER PROGRESSION:

The following job titles or job categories are examples of potential career opportunities and are not intended as a guarantee of promotion. These career paths can change at any time.

* Associate Manager, Marketing or PR & Communications

WORK ENVIRONMENT:

Office conditions; flexible hours to accommodate community and industry events

#ZR