Program Specialist (Education Content Editor) at American College of Radiology in Reston, Virginia

Job Description:

American College of Radiology (ACR) is a progressive membership organization representing nearly 40,000 medical specialists in radiological care. As a member of our team, you will join a world leader in patient-centered care advocacy, policy and clinical research, quality and safety. Our culture encourages innovation, diversity, integrity and leadership. A nonprofit 501(c)(3), ACR (the American College of Radiology) has over 500 purpose-driven employees in the Greater Washington, DC and Philadelphia region.

If you share our core values of: Leadership • Integrity • Quality • Innovation, we want you on our team!

We are ACR!

We are One Team | We are Curious | We Listen | We Care | We are Thoughtful

Job Summary:

The Program Specialist (Education Content Editor) will support one of the ACR’s popular clinical education programs by executing daily publication tasks necessary to manage the ongoing production of 10+ continuing medical education (CME) activities for radiologists.

A desire to serve volunteer authors and editors as well as customers by facilitating excellent CME activities should be top priority. The right candidate will possess strong communication, problem-solving and decision-making skills, and attention to detail. As an independent, self-driven, and reliable employee, you must be flexible and prioritize ever-changing scheduling demands.  

Responsibilities:

• Provide administrative support for volunteer physician faculty/subject matter experts


• Manage multiple virtual stakeholders and projects concurrently


• Collect case submissions from multiple volunteer physician faculty, assemble and format publication first drafts, collaborate with faculty on content edits, and manage draft version control


• Strategically manage public-facing websites and social media presence (homepage, product order pages, Instagram posts, and email marketing) with the goal to expand customer base


• Oversee relationship between fulfillment/warehouse team and customer service team


• Perform administrative tasks such as mailing drafts and printer proofs, distributing faculty certificates, data entry, etc.


• Analyze data and sales trends and conduct research to inform business decisions

Qualifications:

• 3-5 years related work experience


• Bachelor’s degree in Communications or related Business field


• Strong oral and written communication skills with a strong attention to detail


• Ability to work independently and as part of a team


• Ability to manage priorities and multi-task


• Ability to quickly learn new technologies/software (learning management system, content management system, Smartsheet)


• Motivated to improve processes with creative and streamlined ideas


• Competency with MS Office Suite

Preferred Qualifications:

• Experience with supporting educational CME activities or publications


• Experience with Smartsheet


• Experience with All-in-One Membership Managements Systems (AMS) such as personify or Nimble AMS/Salesforce


• Experience with survey data analysis


• Website experience with Sitecore and HTML


• Experience with Adobe Photoshop, InDesign, Dreamweaver, and Bridge


• Experience with web-based productivity tools such as Microsoft Teams and Zoom

To learn more about ACR’s rewarding employee experience, culture, and benefits, visit https://www.acr.org/About-ACR/Work-With-Us

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description