JOB OVERVIEW: Responsible for selling group business from all markets/regions primarily handling no more than 40 room nights at peak while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.
REPORTS TO: Director of Sales & Marketing
You will:
Respond in a timely manner to incoming group/catering business opportunities
Ensure that all business is booked within hotel parameters
Conduct hotel site inspections and client presentations
Create contracts and other related booking documentation as required
Manage and maintain client account files
Prospect for new business - participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed
Build and maintain strong client relationships
Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel's needs
Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests
Use negotiating skills and creative selling abilities to close on business and negotiate contracts
You bring to the table:
Bilingual - English /SpanishTwo
(2) years Group Sales/Catering experience
Prior hotel/resort experience
Must have Delphi FDC experience
Strong communications skills
Team Player
Knowledge of a hotel structure and how all departments interact
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve challenges
Ability to move throughout the hotel to conduct site inspections.
Qualifications
BehaviorsTeam Player - Works well as a member of a group Enthusiastic - Shows intense and eager enjoyment and interest Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Dedicated - Devoted to a task or purpose with loyalty or integrity MotivationsSelf-Starter - Inspired to perform without outside help Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals Goal Completion - Inspired to perform well by the completion of tasks Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization ExperienceDelphi FDC experience (required) 2 years: Must have two (2) years Group Sales/Catering Experience (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)