Posted in Other 3 days ago.
Using approved processes, systems, protocols and tools, screens incoming colleagues, providers, vendors and visitors entering Trinity Health facilities by following established CDC or other regulatory guidelines and internal procedures. Documents and maintains compiled screening information as necessary. Reports to manager or identified escalation resources any issues or concerns and identifies person(s) who do not pass screening and/or compliance screening requirement guidelines per approved protocols.
Operations: As outlined in processes, practice guides and protocols and applying required systems and tools, performs specific health screening of persons entering Trinity Health facilities following established regulatory and Trinity Health guidelines and internal procedures. May check temperature (no touch) and screens for symptoms by asking colleagues, providers, vendors and visitors a series of questions or ensuring that inquiry systems or electronic applications are used and that persons are approved for entry. Provides masks as needed. Educates those desiring to enter facilities on the practices and protocols for entry and re-entry.
Reporting: Reports to manager or other identified escalation resources any person(s) who refuses and / or does not pass the screening and / or compliance screening requirement guidelines. Monitors, organizes and keeps work areas sanitized and clean. Screenings may be required to take place outside the doors to Trinity Health facilities in order to maintain appropriate protection inside the buildings. Ensures testing related supplies are properly maintained and available
Communication: Knowledgeable of age-specific needs of colleagues / visitors following appropriate guidelines. Interacts with others in a non-judgmental and nondiscriminatory manner that is sensitive to cultural, racial and ethnic diversity. Excellent customer service skills in order to provide a high level of service to internal and external customers in routine but important interactions. Courteous, competent and welcoming communication skills to interact with colleagues, supervisor, providers, vendors and visitors about requirements, to ensure that requirements are met, to escalate reactions to or frustration with the requirements to follow entry protocols, to understand and respond to requests or instructions and to articulate processes, procedures and requirements in an efficient and effective manner. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Professional Development: Completes required training and sign off on usage of infrared thermometer and instructions needed to be followed. Keeps abreast of updated internal instructions, processes, protocols and CDC and/or regulatory guidelines. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
Quality Improvement: Utilizes time and resources effectively to promote quality and cost outcomes.