As Senior Supply Chain Lead, you will be responsible for picking/packing/loading and shipping IDEXX products to international & Domestic customers or distribution centers. You will prepare export documentation and products, ensuring accuracy of documentation and shipments, and troubleshooting and resolving issues as required.
Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX's Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance, and continuous improvement.
Schedule: The schedule for this role is Monday-Friday 8:30am-5pm with expectation of overtime.
What you can expect in this role: You will be responsible for international & Domestic customer and distribution center product shipments by performing one or more of the following duties:
You will pick/pack/load/verify international & domestic shipments. You may verify orders packed by others.
You will assist/prepare export documentation and products for shipping OUS. You will ensure accuracy of documentation and shipments.
You will ensure that all air waybills, commercial invoices and export declarations are accurate, and that all U.S. Department of Commerce U.S. Export Regulations are followed.
You will assist/coordinate/book space on aircrafts and coordinate shipments with forwarders. You will ensure that freight shipments are properly booked and monitored.
You will communicate with customs brokers to resolve and expedite problem shipments.
You will troubleshoot and resolve international shipping and/or customer issues.
You will prepare all inventory transfers to worldwide distribution facilities and complete all computer processing.
You will assist/coordinate incoming imports to IDEXX.
You will process receipt of finished goods from manufacturing to stock.
You will answer incoming calls for shipping department from sales and other functional areas.
You will assist/perform weekly cycle counts to ensure inventory accuracy.
You will assist/be responsible for international warehouse staging locations ensuring materials are properly transferred in and out of location.
You will monitor and/or be responsible for SAP systems corrections of soft allocations.
You may requisition associated packing materials needed to support OUS shipping requirements.
You may be the Distributions point person for IT issues.
You will review, reconcile and approve all incoming International vendor bills.
You will maintain a clean, orderly warehouse and inventory handling area.
You will maintain a safe working environment, utilize all applicable safety equipment and comply with established safety policies, departmental procedures, and SOPs.
You will follow all Standard Operating Procedures (SOPs) and applicable ISO regulations. May assist, document, develop and update SOPs. May ensure that SOPs are followed.
You will be responsible for understanding, familiarity and competency with IDEXX products and Lines of Business (LOB) to ensure accuracy in filling customer orders.
You may coach, mentor and train new employees and temporary labor on proper warehouse operations and systems, and compliance and regulations. May provide feedback and ensure SOPs are followed.
You will perform other duties as assigned.
What you need to succeed:
A High school diploma or equivalent work experience is preferred.
An Associates degree, or an equivalent combination of related education and experience, is aa plus.
Certified to operate a forklift, if required.
Certified to work with hazardous materials, if required.
Knowledge of customs rules, regulations and export documentation a plus.
Knowledge of distribution processes/systems and inventory management preferred or required.
Ability to work effectively in a team environment and with minimum supervision as required.
Ability to work independently.
Ability to work well under pressure and tight time constraints.
Willingness to work flexible hours.
Excellent customer service skills.
Must be able to use bar-code readers accurately and efficiently.
Ability to learn and follow distribution SOPs and ISO 9002 regulations. Existing knowledge is a plus.
Good computer skills including SAP and MS Office (Word and Excel).
Previous data entry skills required (SAP, MS Office a plus).
Ability to properly lift up to 70 pounds.
Frequent lifting of large, unwieldy boxes or containers.
Must be able to work for extended periods of time standing, sitting, walking, reaching with hands and arms, climb or balance, stoop, kneel, crouch, crawl, and talk and hear.
Ability to use motorized lift equipment, if applicable.
Moderate to high computer use.
Normal warehouse environment where protective clothing and equipment may be required.
Moderate to high noise level.
We're proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 9,000 global team members, customers in over 175 countries, and a fast-growing industry - we're always looking for motivated and inspiring people to join us.
We offer competitive compensation, incentives, and benefits. You'll be part of a double-digit growth company in a quickly growing market and we are leading the way forward with innovative products, services, and a strong focus on our customers.