The ideal candidate is familiar with the implementation and best practices for managing enterprise Windows systems in a classified environment. The candidate is familiar with system security hardening and can implement system management methods to ensure the successful accreditation and sustainment of classified networks and systems.
Works under general supervision, and no instructions are needed for routine work.
Receives general instructions for special assignments.
Work is reviewed for sound technical judgment and overall adequacy.
Performs computing delivery system integration.
Provides problem resolution and technical support for delivery systems.
Administers user's system access to meet security requirements.
Monitor's system performance to support capacity planning, backup and disaster recovery planning.
Assists in the system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture.
Displays ability to manage and coordinate projects and tasks without assistance
Proficient at providing technical training to teammates and coworkers
Provides support for the design, validation, and implementation of changes to computing delivery systems.
Proficient in reporting to and communicating with management
Performs system monitoring and backup and restore procedures to ensure system and data availability.
Administers user's system access to meet security requirements. Performs problem resolution as appropriate
Job Specific Requirements and Skills:
6+ years' experience Windows server administration in a classified enterprise environment
Active DoD Top-Secret clearance required at hire. Prefer completed/passed CI Poly at time of hire. Candidate will be submitted for SCI access (TS/SCI) after onboarding. Candidate must be able to obtain and maintain all the above
IAT Level-2 Technical Certification (CompTIA Security+ or equivalent), required within 90 days of hire
Associates degree in IT Coursework, Bachelor's preferred
Makes use of and applies job practices, techniques, standards, principles, theories, and concepts
Advanced level of skills in networking, server sizing and server capacity planning, security hardening, and installation
Advanced level of skills in Disaster Recovery and Business Continuity concepts
Advanced level of skills with database, web server, enterprise backup software administration
Advanced level of skills backup systems and capacity planning
Advanced level of skill in maintaining Active Directory
Administration and troubleshooting of Citrix Infrastructure
Advanced skill set for Hypervisors: VMware, Citrix
Advanced skill set for networking: iSCSI, TCP/IP, DNS, DHCP, NFS, CIFS
Desired skill set for Tools: McAfee ePO, NetBackup, Veeam, Sentinel, SCAP, LANDesk, SolarWinds, NetIQ Sentinel
Desired skill set for Monitoring: Nagios, Splunk
Desired skill set for Server OS: Windows Server 2012, 2016
Desired skill set for Patch Management: WSUS, SCCM
Desired skill set for Physical Servers: Cisco UCS, UCS Manager, Isilon cluster - NAS, NFS, CIFS
Desired skill set for Application: Matlab, Mathematica, ServiceNow, Netbackup, PBIS Likewise, FlexLM
Desired skill set for Scripting: PowerShell
Desired skill set for Monitoring: Nagios, SolarWinds, NESSUS
Desired skill set for VMware: ESXi 6.0+
Desired skill set for Cisco UCS: Blade series, Manager, Central, Director
Desired skill set for HP: C3000, C7000, HP Proliant, iLo
Desired skill set for Networking: iSCSI, TCP/IP, DNS, DHCP, NFS, CIFS
Nice to have: Basic Linux administration skills
U.S. Citizen (not dual)
Submit/Pass a 10-year Dept. of Defense background check, criminal history, drug screening, and fingerprints
Submit/Pass a 4-hour counter-intelligence polygraph for SCI access
Valid driver's license/Real-ID with clean driver's history
Applicant must have a strong work ethic, be extremely organized and detail-oriented, be a self-starter with excellent time-management, problem solving, and multitasking skills
Applicant must have excellent front-facing / face-to-face customer service skills
Minimum 1 year of customer service experience (call center, retail, or other customer facing role)
Problem solving skills from active listening to, and educating, customers through resolution and a set of delivery expectations
Excellent communication skills (in English), both verbal and written, to articulate details in a professional manager
Position may require ability to sit, stand, walk extended distances, bend, stoop, squat and lift to 35 lbs. from the floor to desktop for extended periods of time
Experience with a ticketing system like ServiceNow a plus