Technical Systems Analyst - Quality at Plexus Corp in neenah, Wisconsin

Posted in Other 6 days ago.

Job Description:

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Your journey to building a better world starts here!

We help our customers deliver products that have a profound impact on people's lives. From ultrasound units and 3D printing to network security applications and in flight Wi-Fi, we help create products that build a better world. Now, more than ever, we are making an impact on the world as we support products used in the fight against COVID-19.

We're a global team of over 19,000 Engineering, Manufacturing, Supply Chain and Aftermarket Service experts that partner with our customers to bring their products to life through inspired innovation and world-class customer service.

We are currently hiring for full-time, immediate, career opportunities even as we continue to work remotely temporarily due to COVID-19. Our interview process is now performed virtually for your safety and our own. Whether you're looking to start, make a change, or advance your career, find your path at Plexus and leave your mark on the world around us.


Engaging and challenging projects that fulfill and develop you. People that support and inspire you to realize your full potential. A workplace centered on collaboration and integrity. At Plexus, we're at our best when opportunities are met with passion, open communication and teamwork.


As a Technical Systems Analyst - Quality, you will serve as the Voice of IT as it relates to application ownership by converting business requirements into detailed system requirements and conceptual designs, creating and executing unit/module tests for solutions, managing the system lifecycle and supplier relationship for applications, and providing Customer Service Excellence while supporting and improving the solutions.

Key Job Accountabilities:

  • Contribute as a global team member, or lead team member, to develop enterprise solutions. Represent technical solutions by collaborating with all IT Teams (e.g. Infrastructure, Development, Service Desk) to ensure the solutions meets design expectations.

  • Exercise tool knowledge related to assigned area to provide Level 3 End User support for escalations, while ensuring that annual objectives are met, IT Principles/Procedures are followed, and IT Service Levels are attained. Perform system monitoring trend analysis to make product improvement recommendations.

  • Create and deliver to application roadmap (technical and functionality based on priorities identified by Business Systems Analysts), including focus on technology, upgrades, and decommissions. Actively participate in or lead Supplier Business Reviews (SBRs) and other continuous improvement related meetings with suppliers, while driving and communicating the outcomes and actions.

  • Coordinate project delivery by using database knowledge to drive the design or review of test cases, participate in design reviews and walkthroughs to communicate systems designs, and perform/coordinate module and unit testing.

  • Work with business analysts to develop detailed system requirements (SRS) and screen mockups, followed by articulating those into conceptual system designs to be communicated to Analyst/Programmers. Manage the priority of demands to map them appropriately into an application-focused functionality roadmap.

  • Actively participate in lean and continuous improvement activities, including gemba walks, kaizen events, training, etc.

Education/Experience Qualifications:

  • A Bachelor's degree is preferred.

  • Four (4) years of related experience is required.

  • Balance of business acumen and technical skills.

  • Proficiency with computing systems as required for this position; computing skills such as data analysis techniques or database query abilities are preferred.

An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Some offers of employment are contingent upon successfully passing a drug screen and upon completion of a confidentiality agreement.

Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status. We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today!

Globally, our policy is to recruit people from wide and diverse backgrounds. However, our company does not typically undertake sponsorship, including for H-1B, TN, and other nonimmigrant visas. Additionally, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.