MGR SECURITY at Caesars Entertainment in Bossier City, Louisiana

Job Description:

JOB SUMMARY:

Oversees the day-to-day management of Security and Transportation throughout the property.

GENERAL REQUIREMENTS:

• College degree preferred.
• Five (5) or more years' experience in Security/Law Enforcement and Investigations required.
• Two (2) years in a Supervisory/management capacity required.
• Knowledge of Louisiana Gaming, DOT, and OSHA regulations preferred.
• Knowledge of law enforcement and gaming, with demonstrated business, communication, organization, and leadership skills is required.
• Facilities and maintenance management knowledge preferred.
• Ability to obtain a Louisiana State Gaming License.
• Ability to obtain a Louisiana Responsible Vendor Permit.
• Working knowledge of Green initiatives preferred but not required.
• Knowledge and working relationships with, local, state, and federal law enforcement and gaming control authorities.
• Computer experience to include knowledge of Word and Excel preferred.
• Ability to work with internal management and staff, as well as, outside support, to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.
• Ability to prioritize and view the big picture, a sense for guest service, and high degree of common sense.
• Must be able to get along with co-workers and work as a team.
• Must be able to read, write, speak and understand English.

ESSENTIAL JOB FUNCTIONS:

• Prepares and/or assists in the preparation of annual budget and operation forecast.
• Prepares regular and special reports.
• Maintains necessary records and files.
• Assures optimum guest service through the delivery of excellent customer service.
• Works effectively with all departments assuring efficient security support service is provided when needed.
• Researches and formulates policies.
• Conducts in-depth confidential investigations as deemed necessary to protect the assets, reputation, and business integrity of the company, or as directed by the Legal staff or senior management.
• Researches, examines, formulates, and presents in-depth analysis and reports (written/oral) for senior and corporate management regarding the successes, challenges, and opportunities necessary to achieve optimum guest service, asset protection, and business integrity.
• Establishes and maintains a progressive and empowered work force.
• Trains, counsels, and coaches assigned personnel in the performance of their duties.
• Recommends and/or approves changes in the department, including hiring, promotion, demotion, and termination of personnel.
• Maintains professional skills by staying abreast of current technical developments and participation in developmental programs available within and outside the company.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

• Spends the majority of time interviewing, training, and selecting employees.

• Conducts Performance Reviews.
• Makes or recommends wage increases.
• Provides for safety and security.
• Handles employees' complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Plans work.
• Supervises and monitors work.
• Monitors legal compliance with federal, state, and gaming laws.
• Performs any other duties as assigned.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to sit or stand for long periods.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to give court testimony when necessary and write detailed reports.
• Must be able to work overtime and work different shifts on short notice.
• Must present a well-groomed appearance.

WORK ENVIRONMENT:

• Must be able to maneuver throughout all areas of the hotel/casino.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Oversees the day-to-day management of Security and Transportation throughout the property.