Regulatory Compliance Manager at Caesars Entertainment in Joliet, Illinois

Posted in General Business 2 days ago.

Type: Full-Time

Job Description:


  • The Regulatory Compliance Manager leads property compliance functions to reasonably ensure compliance with all applicable gaming laws and company compliance programs. This includes, but is not limited to, compliance with Illinois gaming regulations, Title 31, the Company's Anti-Money Laundering program, Compliance and Ethics programs, and all other applicable gaming laws. The Regulatory Compliance Manager is the primary liaison with Illinois Gaming Board on behalf of property for day-to-day regulatory compliance.


  • Responsible for the supervision, training, development and evaluation of the regulatory compliance staff to ensure understanding of the preparation of regulatory compliance functions, audits, and related documentation.
  • Responsible for reviewing, drafting and submitting Internal Control changes. Prepare additions and deletions to the approved Internal and Accounting Control Procedures. Ensure all manuals are current.
  • Ensures the proper filing and retention of Currency Transaction Reports, Suspicious Activity Reports, source documents, and audits are completed accurately and on a timely basis.
  • Ensures currency transaction and suspicious activity training is administered in accordance with Company's Anti-Money Laundering program and Title 31.
  • Responsible for record retention including all records required by Internal and Accounting Control Procedures.
  • Review requests for approval of promotions on a timely basis and within regulatory guidelines.
  • Investigate, analyze, and respond to questions on IGB rules and regulations, policies, procedures and service standards.
  • Monitor and advise on management's responses to findings of non-compliance by auditors and regulators and the appropriate remediation to cure findings of non-compliance.
  • Act as liaison with Corporate Internal Auditors and external auditors to ensure policies and procedures are followed.
  • Assures exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner.
  • Leader and facilitator of the Responsible Gaming (RG) Ambassador program.


  • 21 years of age or older required.
  • College degree or equivalent work experience required. Progressive career development with at least five years experience at mid to upper level management preferred.
  • Must be self-motivated and able to handle more than one function at a time by being well-organized. Must be able to work independently.
  • Must present strong leadership skills, the ability to manage multiple priorities, and be detail-oriented.
  • Must possess excellent communication skills, both written and verbal. This includes the ability to communicate one-on-one and to groups in a manner that encourages others to support or align with policies, procedures, etc. Must possess the ability to work closely with all levels within the organization.
  • An overall commitment to excellence with an attitude of independence while exerting a team effort is required.
  • Must be open to adjust work hours, when needed, which may include occasional nights, weekends, and holidays.


  • Ability to maneuver through all areas of the property, including and office environment and the Casino floor.
  • Must have the manual dexterity and coordination to operate a PC computer and other office equipment.
  • Position requires 15% standing, 80% sitting, 5% walking.
  • Requires the ability to respond to speech, touch, smell, aural and visual cues.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.