Houseperson (Hilton Garden Inn) at Caesars Entertainment in Council Bluffs, Iowa

Posted in General Business 5 days ago.

Type: Full-Time

Job Description:

The Houseperson role is to complete tasks that assist in keeping hotel areas and rooms ready for our guests by supporting other housekeeping staff.

Full time afternoons and evenings at Hilton Garden Inn attached to Horseshoe casino.

Benefits include health insurance (based on full-time status), tuition reimbursement (based on full-time status), free meals, free parking, employee activities, and more! All employees are able to enjoy free meals in our employee dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.


  • Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies.
  • Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets.
  • Picks up used linen from Room Attendant's carts, drops linen down chute to carts that are then taken to laundry room.
  • Pick up linen and garbage from housekeeping carts throughout the day
  • Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.
  • Delivers requested guest amenities including: pillows, additional beds, blankets and other items.
  • Maintain the cleanliness of the guest room floors and storage closets as needed.
  • Operates equipment, including vacuum cleaners, radio, phone, mop and broom.
  • When needed, makes up rooms.
  • Follows all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
  • Adheres to departmental and company policies.
  • Performs all other related and compatible duties as assigned.
  • Perform duties with the use of cleaning chemicals and equipment including carpet/floor care.
  • Perform special projects assigned by supervisors
  • Follow safety and security procedures.

  • Must be able to stand for 8 hours at a time.

  • Previous housekeeping experience preferred, but will train excellent applicants. Must be able to speak English.

  • Must be flexible with scheduled days off.

  • Must have a positive team-oriented attitude.

  • May work more than an eight-hour day or a 40 hour work week depending on hotel occupancy.

  • Need to be able to lift 30 pounds and push or pull 100 pounds.

  • Must be able to move furniture and do heavy lifting on a daily basis.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.