Recruiter - Alight Benefits Guidance at Alight Solutions in Atlanta, Georgia

Job Description:

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

The Recruiter for Alight Benefits Guidance is responsible for recruiting, interviewing, maintaining and developing an ongoing available pool of the highest quality Benefit Counselors in the industry. This position maintains our proprietary database with relevant notes on each Benefit Counselor. They identify the development needs of each counselor and facilitate ongoing training and certification programs to the active counselor team.

Key Job Duties & Responsibilities

• Establish recruiting requirements by meeting with sales teams and the counselor/enrollment operations manager to determine project needs (inclusive of location and licensing needs)




• Facilitate and lead sourcing for contracting counselor for annual enrollment projects




• Interview, assess and contract seasonal benefit counselors for annual enrollment projects averaging up to 350 counselors each 4th quarter annual enrollment season - up to 500 annually




• Ensures positive candidate experience throughout the recruiting process, making recommendations to policies and best-practices surrounding contracts and company attractiveness




• Monitor and provide status updates to leadership on contract status and recruitment efforts




• Build counselor workforce pipeline through creative sourcing, networking, and referrals




• Responsible for meeting individual activity goals and recruiting productivity targets as defined by manager




• Actively participates team meetings; actively sharing ideas for process and procedure




• Assists the training and development manager as needed




• Assists the counselor/enrollment operations manager as needed




• Ensures compliance with federal, state and local laws and company policies in recruitment and hiring




• Ensures all recruiting activity is tracked and measurable, analyzing needs, efforts and outcomes




• Develops and maintains strong counselor relationships to ensure quality counselor retention.




• Partnering with Sales to manage forecast/pipeline

Knowledge and skills required

• Excels in interpersonal skills inclusive of in-person, phone and virtual communication




• Self-motivated, with strong attention to detail and keen people skills




• Strong time-management, focus and discipline to deliver project hiring results




• Highly proficient with Microsoft Office tools for communication and reporting




• Excellent written and oral communication skills, with proven ability to execute tasks in a high-pressure environment utilizing tact and diplomacy




• Exceptional customer service orientation. Extensive experience working in a team-oriented, collaborative environment




• Ability to work in a high-pressure environment, with tight turnarounds, to be flexible in shifting priorities on demand and last minute changes




• Confidence and freedom to act decisively in support of business needs




• Ability to travel up to 10% in support of recruitment efforts

Education and experience

• Bachelor's degree or equivalent work experience required




• 2-3 years recruiting experience required, preference for temp/contract recruiting experience

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
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