Bilingual Case Manager at Catholic Charities in Baltimore, Maryland

Job Description:

Catholic Charities, the largest private non-profit provider of human services in Maryland, has a diverse, equitable and inclusive environment of 2,000 employees. We serve children and families, people living in poverty, individuals with intellectual disabilities, the immigrant community, and seniors.  Year after year named as a Baltimore Top Workplace, we offer great benefits, generous paid time off, and provide career opportunities where you can make meaningful differences in the lives of others as we fulfill our mission to love, serve, teach and work for justice.

The Case Manager is responsible for:

• Conduct thorough needs assessments of children and their sponsor families upon case referral. Utilize social work best practices for thorough assessments of child’s progress and services provided.


• Perform ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, and child enrichment activities.


• Assures that each child has a complete, comprehensive and realistic Individual Service Plan in accordance with the child’s needs as determined by the Individualized Mental Health Needs Assessment


• Provide crisis intervention services directly, as needed, and connect family to services to ensure minor’s safety and well-being in a crisis situation.


• Submit detailed and thorough documentation in compliance with funder policies and procedures.


• Maintain regular and timely communication with supervisor and funder staff around any issues concerning the child’s safety, stability, or well-being in the placement. Elevates issues or concerns to the Family Reunification Program Manager, Managing Attorney, and/or Director of Esperanza Center.


• Attends all mandatory training including the following topics: motivational interviewing, trauma informed
  
  care, behavior management, cultural sensitivity, Catholic Charities policy on sexual abuse and sexual harassment, and mental health and child welfare best practices. Additional training will include policies and procedures, information regarding immigration issues and other matters, including issues specific to unaccompanied children and their families, as well as opportunities to attend trainings on best practices for identifying and serving victims of human trafficking.

This position requires:

• Bachelor’s degree in Social Work, or other relevant degree required. 


• Bilingual (Spanish/English) required.


• 3-5 years of case management experience, preferably with child/family welfare programs


• Knowledge of community resources and ability to connect families to community services


• Experience conducting home visits preferred.


• Ability to travel to home visits and other service agencies to serve the client. If driving on Agency business, must be at least 21 years of age and have valid driver’s license issued by the state of residence, with no more than 3 points.


• Knowledge of and experience working with refugee or immigrant children preferred


• Cross-cultural or international experience preferred Commitment to Catholic Charities’s core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision


• Vacation/sick/holiday pay


• 403(b) Retirement Plan with a discretionary employer contribution 

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Experience

Preferred

• 3 year(s): case management

Education

Preferred

• Bachelors or better in Social Work or related field

Licenses & Certifications

Preferred

• Driver's License

Skills

Preferred

• CASEMGR


• CASEMGRW

Behaviors

Preferred

• Team Player: Works well as a member of a group


• Enthusiastic: Shows intense and eager enjoyment and interest


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity

See job description

Apply Now