General Manager at Thompson Hospitality Corporation in Sunrise, Florida

Job Description:

Your Essential functions would be to…

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  Actively influence the behavior of others to ensure cultural icons are reflected in daily practice, promoting a safe and healthy work environment and superior guest experience

  
  


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  Develop management team and hold them accountable for developing hourly  staff to support our talent pipeline and assist in growth.

  
  


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  Impact restaurant profitability through effective financial management.

  
  


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  Monitor and maintain the facility that you are placed in.

  
  


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  Represent, support, and protect the Matchbox brand.

  
  


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  Assist New Restaurant Openings as needed and/or required.

  
  

It’s all about people! (management)…

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  Manage the hiring, supervision and development of staff.

  
  


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  Mentor, coach and counsel staff which includes positive feedback as well as disciplinary action when needed (which may include terminations).

  
  


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  Ensure complete and proper documentation for all personnel actions (hiring, performance review, disciplines, etc.

  
  


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  In cooperation with ADO, develop corrective action plans when necessary to prevent recurrence of problems.

  
  


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  Instill a culture of transparency within the restaurant. Open door and open availability for your staff.

  
  


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  Ensure all training materials, schedules and guidelines required for Front of House staff are being followed.

  
  


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  Continuously evaluate staff and actively assist in the identification, development, and promotion of key talent.

  
  


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  Monitor staff morale, and take action to correct breakdowns in employee satisfaction and engagement at the restaurant level.

  
  


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  Create a workplace that people want to come to and don’t want to leave!

  
  

Concerning operations...

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  Ensure the Front of House is properly staffed for all shifts.

  
  


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  Manage all Front of House systems within the restaurant.

  
  


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  Manage FOH administrative procedures.

  
  


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  Maintain strict adherence to proper food safety and sanitation procedures.

  
  


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  Ensure a safe working environment in the Front of House to reduce the risk of injury and accidents. Complete accident reports promptly in the event of an injury.

  
  


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  Actively support security procedures in the restaurant to protect employees, guests, and company assets.

  
  


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  Actively manage housekeeping systems and on-going repair and maintenance programs to properly maintain the restaurant.

  
  


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  Facilitate ongoing communication among key stakeholders for all operational issues, concerns, or changes.

  
  

 

Financial Management is key…

• Achieve budgeted goals for each accounting period.
• Monitor daily operation for improper food handling and other causes of unnecessary waste.
• Maintain financial responsibility for the restaurant level P&L

Your Education & Work experience includes…

• Minimum 3+ years of experience as a General Manager
• Hospitality school background preferred
• Ability to communicate effectively in English
• Ability to speak and understand Spanish preferred

You should be someone who…

• Has a high level of organizational skills with multi-tasking capabilities


• Has acute financial management skills


• Has the ability to adapt to changing priorities and manage workloads with minimum direction.


• Possesses a high attention to detail and strong follow through


• Is dependable, reliable, and highly motivated


• Is high energy and has strong stamina


• Thrives in a fast-paced, highly mobile environment

 

Physical Requirements

• Able to work 10-hour plus shifts
• Able to stand, sit or walk for extended periods of time
• Able to grasp, lift and/or carry up to 40 lbs. as needed

FOOD AND BEVERAGE

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