Program Manager, Cyber Risk at Duff & Phelps, LLC in Nashville, Tennessee

Job Description:

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity-not just answers-in all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll , you'll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll's Cyber Risk team works on over 2,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client's data, people, operations and reputation with innovative assessments, investigations and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience. Our breach notification and identity theft teams have facilitated the response for thousands of breaches across the world impacting over 500 million individuals. Our customized services include notification, call center, and identity monitoring and restoration solutions.

The Technical Product Owner (Program Manager) is responsible for creating, prioritizing, and evaluating the work created by our development team in order to implement product features and functionality that meet customer and stakeholder requirements. They must use their high-level perspective to define goals and create a vision for development projects.

Product owners are responsible for communicating with stakeholders across the board, including customers, business managers, and most critically the development team to make sure the goals are clear, and the vision is aligned with business objectives.

This individual will need to establish excellent working relationships with Kroll colleagues and Clients and be able to collaborate cross-functionally to ensure business and system requirements align with overall Client and ITBN strategy. The complexity, risk, size and visibility of assignments will increase, commensurate with experience and acquired skills and the successful candidate must be able to work under minimal supervision.

At Kroll, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll .

RESPONSIBILITIES:

• Create and maintain product and feature roadmaps with an understanding of technical capabilities and interdependencies.
• Create the list of back-log items and prioritize based on overall strategy and business objectives.
• Inform development team on business value and impacts to products/projects.
• Map out project dependencies to inform necessary sequence of development.
• Define product release plans and set expectation for delivery of new functionalities.
• Spend significant amount of time overseeing the development of the product.
• Communicating with other product owners to ensure overall program timelines using shared resources.
• Coordinate with Technology, Infrastructure and Networking to meet project technical requirements.
• Facilitate productivity by setting up meetings and removing impediments that may obstruct the pursuit of the team's sprint goals.
• Evaluate product progress through each iteration and outline customer journey and mocking up product designs to mapping product dependencies and sharing work with stakeholders.
• Understand and anticipate the client's needs to manage the development process more effectively.
• Preserve flexibility and ability to rapidly respond to changes.
• Promote teamwork and collaborative interactions.
• Utilize key metric tracking such as velocity measurement and capacity planning.
• Serve as liaisons between the product owner, development team, and management to ensure that all targets and requirements are met

QUALIFICATIONS:

• Bachelor's degree, preferably in Computer Science related major is preferred although equivalent industry experience will be considered.
• Strong technical background is required.
• Demonstrated ability to translate high level ideas or needs down to a technical level.
• Ability to view problems holistically as they related to the entire organization and communicate solutions to stakeholders and management.
• Certifications preferred, including Certified Scrum Professional (CSP), PMI Agile Certified Practitioner (ACP) or Project Management Professional (PMP)
• Minimum three-five years of experience as a Business Analyst or Product Owner.
• Experience with Azure Dev Ops preferred.
• Experience with prototyping and user journey creation tools like Miro, InVision, Figma or similar.
• Must be able to work in a fast-paced environment.
• Must be able to shift priorities frequently and understand all downstream impacts to changes.
• Customer service oriented.
• Critical thinking skills.
• Conflict resolution skills.
• Experience in consumer facing applications, mobile technologies and user experience design.
• Excellent verbal/interpersonal communication skills are essential.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of

gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

Apply Now