Office Coordinator - Gastroenterology - Willingboro, Moorestown, Medford at Virtua in Moorestown, New Jersey

Job Description:

HELPING YOU BE WELL, GET WELL AND STAY WELL

As one of New Jersey's largest non-profit health systems, Virtua provides comprehensive health care services to achieve its mission to help people be well, get well and stay well.

Virtua provides services through Virtua Medical Group with 302 physicians and other clinicians, and at its urgent care centers, hospitals, ambulatory surgery centers, health and wellness centers, fitness centers, home health services, long-term care, rehabilitation centers and paramedic program.

A leader in maternal and child health services, Virtua delivers nearly 8,000 babies a year. It provides health services to 1,500 businesses, and participates in Virtua Physician Partners, a clinically integrated network of 1,400 physicians and other clinicians.
Virtua is affiliated with Penn Medicine for cancer and neuroscience and the Children's Hospital of Philadelphia (CHOP) for pediatrics.

Virtua employs more than 9,000 and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of a 4-star rating from the Centers for Medicare and Medicaid Services (CMS) for quality of care, and its hospitals earned straight A's in patient safety by The Leapfrog Group and the 2016 Patient Safety Award from Healthgrades.

U.S. News and World Report ranked Virtua's Mount Holly and Voorhees hospitals as High Performing Hospitals and Voorhees as a Best Regional Hospital. Virtua is also the recipient of the Consumer Choice Award from the National Research Corporation.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Location:

Moorestown - 728 Marne Highway, Ste B

Additional Locations:

Willingboro - 1113 Hospital Dr, E Bldg

Job Summary:

Summary:

Coordinates, directs and monitors all daily operations of a practice front desk/physician practice under the close overview and supervision of the Office Manager/or Practice Administrator.

Responsible for monitoring billing system reports to assure that all issues are resolved in a timely manner.

Coordinates the flow of the office, reviews quality of work performed, addresses and trains staff in problem areas.

Position Responsibilities:

* Monitors and/or performs daily input of charges, payments, bank deposits by checking against daily report and updating computer system.

* Oversees daily completion of billing functions, ensuring that billing and accounting controls are in place by following policy and procedure.

* Monitors Practice Management reports, completes finance log and billing reports. Communicates and completes requests for VMG/IDX billing related issues.

* Provides administrative support to Physicians by typing correspondence and memos, posting and maintaining staff schedules and posting VMG-related information.

* Maintains practice PTO calendar, physician master schedules for patient appointments, procedures and surgeries as well as staff work schedules. Assists practice administrator with staff meeting minutes, preparation of meeting agendas, etc.

* Acts as a liaison between physician and patient by obtaining pre-certs and authorizations from insurers Acts as liaison between office personnel, Virtua and all external parties to ensure an Outstanding Patient Experience.

* Processes, and files, maintains contacts with vendors to ensure appearance, functionality and safety of the practice. Conversant with OSHA and CLIA regulations for free standing medical facilities.

* Cycle, resource management, personnel management, etc.). Maintains documentation of licenses and certifications (i.e. Safety Day Training, State Medical License, CDS and DEA license renewals, ACLS certification, etc.)

* Assists Practice Administrator with budget creation, monitoring expenses and reviewing monthly financial reports to ensure budget compliance. Reports variances and takes appropriate correction action.

* Responsible for ordering and maintaining par levels for office and clinical supplies.

* Additional responsibilities may include processing program registration fees, mileage, and business expenses for professional staff.

* Maintains office equipment and department/system policy manuals.

* Tracks and monitors support staff performance. Documents staff behaviors/skill set levels. Assists Practice Administrator with BPR preparation for support staff.

Position Qualifications Required / Experience Required:

1-3 years supervisory experience in a medical practice.

Knowledgeable in insurance (ICD-9 CPT coding, Medicare regulations, state regulations, JCAHO, CLIA, DOH and OSHA regulations preferred).

Excellent customer service and communication skills.

Required Education:

High School Graduate or equivalent required.

Associate's degree preferred.

4 year college degree a plus.

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