Federal Core and Operational Data Network Service Now Lead at HPE in Annapolis Junction, Maryland

Job Description:

Federal Core and Operational Data Network Service Now Lead

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Job Description:

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. 

TS/SCI with Full Scope Poly clearance REQUIRED, exceptions may be considered 

US citizenship is required 

KEY RESPONSIBILITIES:

• Lead the project tools team to integrate software tools to create customer portal with the ServiceNow as the centerpiece



• Verify and implement the detailed technical design solution to the problem as identified


• Experience writing and troubleshooting scripts


• Experience with configuration management tools preferably ServiceNow CMDB

REQUIRED:

• US Citizen, TS/SCI Security Clearance with Full Scope Poly




• Degree (or equivalent) in Computer Science, Information Systems, Engineering or related technical discipline or equivalent industry experience



• Experience integrating ServiceNow with SolarWinds and other tools.


• Experience developing ServiceNow scripts and workflows



• Proven experience deploying and using ServiceNow to manage workflows across IT support teams.




• Strong collaboration skills; works well on a team




• Excellent communication and troubleshooting skills




• Strong leadership skills, proven experience leading a team




• Understanding of customer IAA components (CASPORT)




• 5-10 years’ experience with ServiceNow




• Must have ServiceNow administration, configuration and development experience




• Experience directing and training team member on ServiceNow and integration with other toolsets – JIRA, SolarWinds




• Experience writing and troubleshooting scripts




• Flexible, proactive, ability to work with minimal direction in an open and fast-paced environment




• Security+ or CISSP certified

DESIRED:

• Strong knowledge of Information Technology Service Management, ITIL preferably




• Ability to conduct training




• Experience with configuration management tools

Join us and make your mark!

We offer:
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?
Then let’s stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.       

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Job:

Job Level:

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.