Edelman is looking for a Senior Resource Manager to join our NY team. This central role will support resource management, with a specific focus on integrated projects, working specifically with the Creative and Strategy teams. In this role, you will ensure that all new projects and opportunities are properly routed and communicated through the necessary systems and processes to ensure clients, teams, and resources are set up for success. Additionally, you will facilitate freelance and temporary staffing solutions, when appropriate.
Work closely with the broader US Resource Management and Project Management team, as well as client/project leads and Creative/Strategy resources across the NY office
Field day-to-day intake of requests for Creative and Strategy work across our full portfolio of clients
Set/manage expectations and priorities and communicate proactively on status of fulfillment to internal stakeholders
Manage and facilitate requests and casting assignments through our resource management software system to ensure real-time changes are tracked and updated accurately
Regularly engage with 50-60 creatives and strategists across all levels about projects, bandwidth, and casting
Partner with other Resource Managers across the U.S. to coordinate resource sharing whenever efficiencies and casting needs present themselves
Source and facilitate freelance support as needed through proper channels in alignment with key counterparts including PM, Finance and the US freelance coordinator
Support and escalate casting and resourcing challenges and updates to US Creative & Strategy Resourcing leads
Inform and evolve resourcing processes and systems as needed in accordance with broader organizational change
Skills and Experience:
5+ years of previous experience as a resource manager or project manager (agency or consulting firm experience preferred)
Highly organized, proactive individual who excels in time management and a fast-paced environment,
Stays calm under pressure, manages tight deadlines and multi-tasking of large and small tasks
Eager and quick to learn new responsibilities with ease and confidence
Empathetic, collaborative and consummate professional
Rational problem-solver who seeks out information to make informed decisions quickly
Exceptional communications skills, with an ability to adapt style for varying situations and stakeholders and clearly articulate needs and next steps
Well-versed in the creative process, skills, roles and range of deliverables
Proficient in basic Office software and programs (e.g., Outlook, Excel, PPT), and some familiarity with project/resource management systems (e.g., Smartsheet, Wrike, PowerBI, Microsoft PSA)
Personable demeanor, with aspirations to partner closely with a range of colleagues at all levels from varying disciplines, office and levels
Ability to handle sensitive situations, information and conversations with professionalism and confidentiality
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
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