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Release Manager at AMN Healthcare in Coppell, Texas

Posted in Management 30+ days ago.





Job Description:

Job Description

The Product Release Manageris responsible for the end-to-end process of release management, including leading and directing the internal teams for a seamless and positive Avantas and client experience with major releases. This role will work closely with Innovation for the go-to-market planning activities, learn the feature in scope, and translate to describe the impacts on existing features and client use and develop recommendations for optimal use and adoption. This role will be expected to transfer this knowledge to all internal stakeholders via a structured communication plan, project plan, release guide and training material. Additionally, the Product Release Manager will guide internal teams on how to roll features out to existing and onboarding clients, and may be leveraged for external collaboration with clients. This role must be knowledgeable and communicate verbally and in writing how releases and features tie into all Avantas best practice recommendations and strategies.

Core Responsibilities:


  • Leads the development of internal and external release materials, including recommended implementation, configuration and use cases for optimal adoption.

  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.

  • Maintains a list of existing materials to be updated post release and ensures all are updated by appropriate teams, including System Admin Guide, User Guide, Implementation Business Rules, etc.

Job Tasks:


  • Works closely with Innovation/Quality Assurance on a release plan aligning with go-to-market plans.

  • Develop and lead internal and external release plans.

  • Coordinate with Account Management and Support, as needed, for additional client specific support needed for larger releases.

  • Participate in Innovation Release/Development meetings to consult on release scope and/or roadblocks.

  • Work closely with internal teams to understand existing and upcoming client initiatives that may impact, or be impacted, by upcoming releases.

  • Lead the collaboration between Account Management, Support, Education and Implementation teams to develop, monitor and actively work to improve the adoption rate of new releases by clients.

  • Host internal and external post release feedback meetings and or surveys, analyze all feedback and develop action plans for improvement.

Minimum Education/Certifications:

Bachelor's Degree or equivalent experience

Minimum Experience:


  • Minimum of five years' experience in release management and/or project management required

  • Advanced knowledge of software development lifecycle

  • Demonstrated ability to coordinate cross-functional work teams toward task completion

  • Demonstrated effective leadership and analytical skills

  • Advanced written and verbal communication skills

  • Ability to understand and train on complex strategies and software features

Respect*Passion*Continuous Improvement*Trust*Customer Focus*Innovation

AMN Healthcare is an EEO/AA/Disability/Protected Veteran Employer

We encourage minority and female applicants to apply


We value professionalism in everything we do - this includes the professional presence we project as we interact with internal and external customers.


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