Quality Control Coordinator at NewRez LLC in Wexford, Pennsylvania

Job Description:

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

POSITION PURPOSE/SUMMARY

To conduct a quality review of residential real estate appraisals from receipt through delivery as well as any subsequent revisions or addenda.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

• Review appraisal reports by checking for errors and typographical mistakes.


• Contact appraisers for corrections.


• Send completed reports to customers meeting or exceeding expectations.


• Keep the operating system updated with documentation on each file.


• Comply with all state, federal, and company policies, procedures, and regulations.


• Perform daily follow-up on orders in progress.


• Service customer by resolving issues and answering questions in a timely manner.


• Respond to incoming emails and phone calls.


• Participate in department meetings to improve the appraisal process.

WORKING CONDITIONS

Work is performed in an office environment.

EDUCATION AND EXPERIENCE

• High-school diploma or equivalent


• One year of related experience

REQUIRED SKILLS

• Organizational skills


• Excellent verbal and written communication


• Multi-tasking skills


• Attention to detail

#LI-JM1

Company Perks :
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 8 Paid Holidays
• Casual Workplace
• Employee Engagement Activities

Company Benefits :
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
• Pet Insurance!

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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