Intelligent Automation Architect at Equinix in Frisco, Texas

Job Description:

Intelligent Automation Architect

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.  

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary: The Robotic Process Automation Developer will work closely with business process owners to understand and document business processes, with the goal of subsequently automating the processes by building and deploying bots. This role will identify automation opportunities and implement quality software solutions leveraging a Hyperautomation platform (RPA, AI/ML, Process Mining). This role will also provide mentoring to junior RPA developers. As an Intelligent Automation architect, you will interact with IT and business users to deliver on robotic process automation and intelligent automation capabilities. You are required to effectively communicate and work with a technical team on a day-to-day basis to design, develop, test, debug, maintain and supporting system implementations.

Responsibilities

These duties are not meant to be all-inclusive and other duties may be assigned.

• Work with business partners to identify automation opportunities.




• Document and track current and future state business processes and requirements across multiple functional business areas.




• Create functional and technical specifications and manage changes to requirements.




• Develop bots utilizing UI Path automation tool.




• Define test scenarios, create test plans, and execute test scripts.




• Provide production support.




• Adhere to project related policies and procedures.




• Collaborate with engineering and business users to perform analysis, assess automation feasibility, and translating software requirements into software design solutions.




• Effectively design, build, program, test and deploy large end-to-end RPA implementations comprised of multiple applications and technologies.




• Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.




• Optimize platform components for maximum performance across various web-capable devices and browsers.




• Support initiatives to improve efficiency such as developing engineering process patterns to enable reusable components, building utility, and establishing framework for sharing bot components across different business units.




• Assist in operations and maintenance to update and maintain bots, engage in incident management, and assist with communication toward business impact events.




• Contributes to the results of a team and works towards achieving team goals and objectives.




• Support emerging technology innovations to extend platform for complex use cases such as intelligent/cognitive automation and hyperautomation.




• Identify issues, seeks out solutions and makes recommendations to the broad business community to apply customized solutions to solve business problems.




• Maintain good relationships with customers and peers to provide service excellence and trouble-shoot issues as part of a team, or individually, to meet the needs of the project.




• Manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks required to maintain system functionality.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems or equivalent.




• Three or more years of relevant RPA bot development experience with one of the market leading platforms: UiPath, Automation Anywhere or BluePrism.




• Five (5) or more years of experience in Business Analysis, Robotic Process Automation, or in a related area.




• Analytical, written, and verbal communication skills.




• Attention to detail, problem solving, and decision-making skills.




• Advanced customer service skills.




• Experience working independently and taking initiative.




• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.




• Knowledge of Optical Character Recognition (OCR) related automation tools/development or certifications in any of the Robotic Process Automation solutions is a plus!

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.