Aspect employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.
Job Description
As a senior level Network Engineer, you will be responsible for the daily operation of our global network infrastructure. You will lead a team responsible for installing, configuring, and maintaining complex networks across multiple data centers, data center providers, and cloud platforms.
Duties And Responsibilities:
Lead development of innovation and strategic direction in network design, configuration, administration, maintenance, reliability, capacity planning, and support.
Deploy robust networking environments by designing system configuration; directing system installation; defining, documenting, and enforcing system standards for a global enterprise environment.
MPLS/VPN/Telco/Integrations
Build reusable designs and systems that promote scale, reliability, security, and efficiency.
Manage multi-vendor and multi-protocol networks
Maximize network performance by monitoring performance; troubleshooting network problems and outages; schedule upgrades; collaborate with network architects on network optimization.
Ensure that network design and implementation meet disaster recovery and business continuity requirements
Qualifications
REQUIRED SKILLS:
At least 5 + years' experience and expert level enterprise data center networking hardware (switches, firewalls, load balancers, etc.) (Juniper a plus)
Familiarity with server and storage infrastructure and how they integrate with the network.
Scripting experience such as shell scripting, Ansible and Python
Maintain Production Networks - VLANs, MPLS, SDWan, Internet , IP-as-a-Service, DNS, BGP Monitor
Maintain and configure, VPNs, ACL and Firewall rules, Network Address Translation (NAT)
A deep understanding of network protocols
A deep understanding of network hardware and software.
Experience with VoIP and collaboration technologies.
A solid understanding of application protocols
IP management, Password mgt, Network Alerting
Candidates are expected to exhibit good judgment in all cases and be comfortable making decisions.
Ability to work in a fast-paced environment
Ability to work outside normal business hours when needed
Education: Bachelor's Degree or similar experience
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Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.