Posted in General Business 30+ days ago.
Type: Full-Time
Team Name:
IT - GNOC
Job Title: Senior Technical Manager, Network Operations Center
Requisition ID: R007538
Job Description:
At Blizzard Entertainment, Technical Managers in our Global Network Operations Center (GNOC) use engineering backgrounds combined with leadership
skills to drive the team in delivering proactive monitoring and incident response for services across our world-wide operations. This role manages a team of
talented Operations Engineers that are focused on rapid detection, triage, and mitigation of player-impacting issues and continuous improvement of
service operations processes through monitoring, signal:noise, correlation, and automation.
Blizzard's games and platforms reach a global audience of passionate gamers. The GNOC is the nexus point between our games, platforms, and all of
the teams dedicated to creating and supporting them. Responsible for player and employee-facing services, Technical Mangers lead the vanguard of
service reliability, helping ensure that our creators can create and players can play.
Responsibilities
Requirements
Recommended Talents
We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
COVID-19 Hiring Update: We've transitioned to a work-from-home model and we're continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person's circumstances may be unique and will work with you to explore possible interim options.
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiencesever. Join us!
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