Job Description:
Description
Senior Scrum Master
U.S. citizenship is required for this position due to Department of Defense restrictions
Role Summary:
The Senior Scrum Master will guide and coach this team and organization to follow Agile/Scrum practices to produce high-quality work on multiple Application Development scrum teams. By doing so, the Scrum Master will help create self-organizing teams that are flexible and fully productive during sprints.
The Senior Scrum Master should be a self-starter and independent individual that is comfortable supporting and coaching multiple teams in Agile best practices with the confidence to guide the teams and remove impediments in achieving higher Scrum maturity. In addition, this individual will be responsible for collecting information and data on Scrum maturity levels within the team and presenting this to stakeholders. Overall, the Scrum Master is responsible for promoting, supporting, and growing Scrum maturity amongst the MVH Web and Enrollment teams.
In this role you will:
- Be the Agile Scrum subject matter expert on multiple Application Development teams.
- Lead and coach scrum ceremonies, attending daily standups for each team, providing cross-team coordination, and clearing blockers for product teams.
- Work independently to assess, guide, coach, and mentor Product Owners, Development Teams, and Stakeholders to achieve higher levels of Scrum maturity, self-organization, and cross-functioning.
- Provide and reports metrics like sprint velocity, capacity, and time to market.
- Provide regular reports on sprint activity to all stakeholders.
- Supporting and coaching the Product Owners on Scrum best practices.
- Provide board updates and configurations within Team Foundation Server (TFS) for self-service executive status updates.
- Ensure interruptions to sprint activity are minimized and deflected to product governance.
- Help Product Owners in managing and streamlining work intake and prioritization processes.
- Support Product Owners in effective Product Backlog management.
- Work with BAs, Product Owners, and functional team managers to troubleshoot delivery concerns and ensure accountable, transparent progress against business objectives.
- Build a culture of trust to facilitate healthy conflict resolution working directly with engineering resources to fine tune team dynamics and ensure a healthy team.
- Facilitate Scrum events as needed or requested.
- Help build a team culture of product ownership.
- Guide the team through user story development and refinement best practices.
- Coordinate service account password change events
This role could be a good fit if you:
- Are a strong Agile champion that can build great relationships and lead via influence.
- Have the skills and knowledge of facilitation, continuous improvement, empowerment, transparency, and servant leadership.
- Have a strong leadership presence.
- Are Self-Motivated and results driven through a "driver" aptitude.
- Have proven ability to coach and mentor teams on Scrum best practices.
- Have a passion for solution-based thinking in problem solving, asking probing questions and looking for underlying issues.
- Enjoying championing Scrum and engaging teams to deliver that vision.
- Enjoy keeping up to date with Agile/Scrum best practices and trends.
- Possess strong communication skills.
- Have a Knowledge of agile Approaches: XP, Kanban , Cristal and FDD.
You'll benefit from this experience by:
- Working in a fast-paced environment on diverse projects, with multiple stakeholders and teams in an environment that has very strong team cohesion and comradery across different roles.
- Having a profound impact on many and affect customer satisfaction that directly relate to financial implications for company.
- Providing leadership, expertise, and solutions on complex initiatives and make independent decisions.
- Working for a leader that values, develops, and coaches team members.
- Being a member of a team that is solution focused, self-starting, hardworking, independent.
- Fully utilizing Agile/Scrum methodologies to enhance and reinforce the team's effectiveness and efficiency.
- Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families.
You need to have:
- U.S. citizenship is required for this position due to Department of Defense restrictions.
- Bachelor's Degree in related field or equivalent post high school and/or related work experience
- 1 or more years of related work experience.
Preferred Skills:
- 3 or more years of experience in Agile (Scrum, Lean, Kanban) environments as a Scrum Master.
- 4 or more years of experience as a Business Systems Analyst.
- Agile Certifications such as Professional Scrum Master (PSM).
- Strong mentoring skills.
- Strong verbal and written communication skills necessary to guide and mentor the team.
This role is open to considering 100% remote work, we are highly interested in applicants that are regionally local to the Madison area, to be able to come into the office on occasion after Covid-19.
Approved States: Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, South Carolina, Texas, Virginia, Wisconsin.
Your Team:
Working to support two scrum teams in our Application Development organization. The teams consist of developers, business analysts, testers, and product owners. We maintain critical applications for the TRICARE line of business supporting self-service, customer-service, and enrollment departments.
Compensation and Benefits
- Eligible for annual Performance Bonus Program
- 401(k) with dollar-per-dollar match up to 6% of salary
- Competitive paid time off
- Health and dental insurance start DAY 1
- Vision insurance
- Flexible spending, dependent care, and health savings accounts
- Short- and long-term disability, group life insurance
- Dress for your day
- Innovative professional and cognitive development programs
Who We Are?
WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries in the United States and abroad.
Founded in 1946, WPS offers health insurance plans for individuals, families, and seniors, and group plans for small and large businesses. We are a world-class claims processor and program administrator for the government's Medicare program. And we manage benefits for millions of active-duty and retired military personnel and their families.
WPS has been named one of the World's Most Ethical Companies by the Ethisphere Institute for 10 years in a row.
Our Purpose and Values
Our purpose is to make healthcare easier for those we serve. Click Here
Our values - Customer Focused, Individual Responsibility, Mutual Respect, and Driven & Passionate - are the core of who we are and how we conduct business every day.
Health Insurance
WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size.
http://wpshealthsolutions.com/business-units/wpshi.shtml
Military and Veterans Health
WPS Military and Veterans Health administers claims and provides customer service and related activities for the U.S. Department of Defense and the U.S. Department of Veterans Affairs and their beneficiaries.
http://wpshealthsolutions.com/business-units/wpsmvh.shtml
Government Health Administrators
WPS Government Health Administrators manages Medicare Part A and Part B benefits for more than 7 million beneficiaries. As one of the largest contractors for the Centers for Medicare & Medicare Services, we've served Medicare beneficiaries and their health care providers since 1966.
http://wpshealthsolutions.com/business-units/wpsgha.shtml
WPS Health Plan
WPS Health Plan offers Health Maintenance Organization and Point-of-Service plans to the group and individual markets in eastern and north-central Wisconsin, plus third-party administrator services.
http://wpshealthsolutions.com/business-units/wpshi.shtml
EPIC Specialty Benefits
EPIC Specialty Benefits provides businesses group insurance products that cover:
- Life
- Disability
- Dental
- Vision
- Voluntary benefits
http://wpshealthsolutions.com/business-units/epicsb.shtml
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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