System Engineer at Performance Health in Roselle, Illinois

Job Description:

Performance Health is seeking a System Engineer to join our team. This role is responsible for supporting Performance Health's systems under the IT Operations (Infrastructure) umbrella. This includes Servers, Multi-Domain Active Directory, Office 365, Security, and Identity/Privilege Management. This position will require a strong track record of supporting systems in on-premise and cloud hosted environments. The ability to work collaboratively with many business units simultaneously in a multi-site international organization is essential.

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties & Responsibilities

• Administration of Office 365 Services: Licensing, Azure Active Directory, Skype, Teams, SharePoint, OneDrive, Intune, Azure AD Connect


• Administration of Multi-Domain Infrastructure: Windows Servers, Active Directory, Group Policy, etc.


• Mail flow Administration: Exchange Online, Mailboxes, Spam Filtering


• Office 365 monitoring of service health, security status, and alerts


• Enforce enterprise standards for technology architecture: IT Operations change control and governance


• Provide support for level 3 help desk escalation issues


• Ensure latest security patches are applied to workstations, servers, and applications


• Thorough documentation of systems and dependencies


• Partner with Human Resources and business leaders to develop implementation, communication, and training strategies


• Investigate reported issues and perform root cause analysis/troubleshooting


• Collaborate on ensuring corporate compliance requirements are met for PCI-DSS, GDPR, ISO, Data Loss Prevention, Data Retention


• Automate system administration workloads by creating PowerShell scripts


• Continuous improvement of PH's Network Security Infrastructure


• Identify opportunities across all infrastructure for "Zero-Trust" methodology


• Administer and continuously improve Cisco AnyConnect VPN Security; Cisco Identity Services Engine (ISE); Cisco Secure Internet Gateway (SIG)


• Ensure network infrastructure aligns with compliance requirements


• Azure/Cloud network configuration and best-practice implementation


• Partner with third party venders and solution providers on break/fix, root cause analysis, and required maintenance


• Performs other duties as assigned

Job Qualifications

• Bachelor's degree in Computer Science, Information Systems, a related field or equivalent work experience


• 3-4 years of experience acting as a help desk escalation point for workstation and O365 related issues


• Managing Windows Infrastructure: Active Directory, Group Policy, DNS, DHCP


• Office 365 Administration: Skype, Teams, OneDrive SharePoint, Azure Active Directory, Azure AD Connect, Security and Compliance


• flow: Exchange Online, Spam Filtering, Phishing Awareness Training


• Office 365 Security: Multi-factor Authentication and Conditional Access


• Office 365 Security and Compliance Center: Data Loss Prevention, Retention Policies, eDiscovery, Threat Exploration, Alert/Incident Response


• PowerShell Scripting for on-premise servers and O365 services


• Identity Management: Azure AD, SAML SSO, RBAC


• Experience managing a virtualized server infrastructure (VMware Preferred)


• Centralized Anti-virus Management (Defender ATP Preferred)


• Ability to travel up to 10% of the time, including overnight travel

Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.