Job Description:

Enterprise Systems Engineer

Job Location(s)

US-NY-Old Westbury

Overview

New York Institute of Technology offers 90 undergraduate, graduate, and professional degree programs in more than 50 fields of study, including computer science, data, and cybersecurity; biology and biomedical studies; architecture and design; engineering; health professions and medicine; IT and digital technologies; management; communications and marketing; education and counseling; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education, it welcomes more than 9,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world.

New York Tech embraces its mission to provide career-oriented professional education, give all qualified students access to opportunity, and support research and scholarship that benefits the larger world. More than 100,000 alumni comprise an engaged network of doers, makers, and innovators prepared change the world, solve 21st-century challenges, and reinvent the future.

For more information, visit nyit.edu.

Responsibilities

Research, design, implement and provide ongoing technical support to enterprise-level access control systems, alarms, and security surveillance systems; point-of-sale (POS) infrastructure solutions; digital signage systems; and general AV installations. Serve as the technical lead and support liaison for these systems and others as identified to ensure an integrated, easy-to-use, reliable and secure set of tools and resources for the New York Tech community.

Specific Responsibilities:

Manage hardware and software infrastructure required to support point-of-sale (POS) systems as well as campus-wide physical IT-based security systems. Physical security includes, but is not limited to: card access/access control, video surveillance, intrusion alarms, and emergency notification systems.
• Research, evaluate, and recommend new facilities security technology, hardware, software and systems; serve as primary IT liaison with vendors, service contractors and NYIT functional support staff.


• Design and engineer hardware and software required to support campus-wide audio/visual infrastructure; A/V infrastructure includes, but is not limited to: small- and large-scale presentation and video distribution systems, digital signage, videoconferencing, and non-linear editing systems.


• Oversee the implementation of A/V installations across campus, including new installs and renovations.


• Maintain accurate inventories of installed equipment/resources; serve as an escalation point in the identification and correction of hardware or software related application problems.


• Support and maintain applications related to A/V, physical security infrastructure and payment solutions including Extron, TruCredential and Transact Campus backend, and POS devices and peripherals.


• Identify functional areas where applying an existing system or developing a new system capability could enhance NYIT community experience and/or improve physical security efforts (i.e. proximity readers, mobile integration, Digital ID Card System)


• Consult with members of the NYIT community and other ITS Staff to ensure end-users, ITS, and overall needs are being met.


• Provide analysis and justification for recommendations which may include operational data, feasibility, technological motivations, customer demand or need.


• Respond to immediate safety and/or operational concerns; inform management of existing or potential problems; maintain problem logs; communicate with higher-level staff regarding documentation, testing and scheduling concerns; communicate installation and/or testing problems to functional partners and keep them apprised of schedule changes.


• Develop and/or contribute to user-related documentation on supported applications and systems; implement standards and security policies as developed by technical support staff.


• Provide training to functional support staff, client services staff, or other ITS employees in support of installed applications/systems.


• Stay abreast of appropriate hardware and software news and features through various web sites, magazines, internet news and email lists.


• Other duties as needed by the department and defined by the supervisor.

Qualifications

• BS in computer science, electrical/computer engineering, or related discipline; comparable work experience may be considered in lieu of specified degree requirement.


• Strong analytical, problem solving skills and detail oriented.


• Experience in the design and support of complex technical systems (audio/visual, security, or related).


• Knowledge of Microsoft operating systems and Office productivity applications.


• Functional knowledge of complex audio/visual systems including videoconferencing and control systems & security related and card-based transaction technologies.


• Knowledge of Extron technology solutions and Fourwinds digital display systems preferred; knowledge of Transact Campus access control and POS systems, Ocularis, and Axis security products also preferred.


• Project management experience with ability to organize and make progress on multiple complex projects simultaneously required.


• Experience in Higher Education preferred.


• Strong interpersonal and communication skills, the ability to communicate effectively with people at varying levels of computer literacy, and the ability to establish collaborative working relationships at all levels of NYIT required.


• Ability to work independently and as part of a team.


• Excellent customer service skills and a high degree of integrity.


• Ability to work nights and weekends on an as-needed basis is required (e.g., respond to system emergencies or to implement off-hour changes).

Please submit cover letter & resume for consideration

New York Institute of Technology is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity