This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience.
At Ciox Health, people are most important to us. We strive to have a positive impact on each individual in regard to their personal health information. If you're looking to make a difference in the lives of many, please join the Ciox Team!
Position Highlights
Opportunity to work a full-time schedule. Monday - Friday 8:00 AM - 4:30 PM EST
Working Onsite at a healthcare facility in Wilkes Barre, (18764)
Receive full benefits including medical, dental, vision, 401K, tuition reimbursement
Paid time off (including major holidays)
Virtual and in-person training
Opportunity for growth within the company
Typical Day
Preferred understanding of HIPAA requirements for releasing medical recordsand medical record requests
Handling inbound and outbound calls, email, fax and other administrative tasks
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Working conditions & physical demands
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Limited travel may be required.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.