Job Description:

US Open Wheelchair Escort in New York, NY

More Information about this Job

************MUST BE ABLE TO WORK WEEKENDS **************

POSITION OBJECTIVE: To fulfill the customer services obligation for US Open customers who require a wheelchair either by necessity or for comfort.

PRIMARY DUTIES AND RESPONSIBILITIES:

Transport customers safely to and from required locations remaining alert to potential hazards which may cause an accident.
• Provide special assistance, general information, and directions to customers as necessary to provide positive customer relations.


• Project a positive and friendly image when interacting with customers, responding to inquiries from venue staff, and the general public.


• Coordinate with dispatcher for assignments regarding wheelchair assisted customers.


• Comply with all gate/section checkpoint screening requirements and processes.


• Complete incident reports for accidents and out of the ordinary events while transporting customers.


• Complete wheelchair logs to document "pushes."


• Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.


• Must be able to stand and walk throughout the course of a shift.


• Must be able to lift, carry, and/or hold 75 pounds or more.

QUALIFICATIONS:

• High School Diploma or GED.


• Must have reliable transportation.


• Ability to read, write, speak, and follow verbal and written instructions in English.


• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.

Experience:

• Customer Service: 1 year (Preferred)

COVID-19 Precaution(s):

• Temperature screenings


• Sanitizing, disinfecting, or cleaning procedures in place

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled