Job Description:
As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.
We are looking for an experienced Technical Project Manager for Infrastructure & Cloud with an Agile mindset. The ideal candidate is customer focused, business value generating and demonstrates leadership for all activities associated with the successful delivery of multiple technology-oriented projects on a global scale. You will be part of a team of experienced Project Managers in where we manage a wide range of compelling projects and programs. In this role you can activate your experience in binding the different technical layers used in an international IT Service Provider organization and excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables.
Responsibilities:
-
Project Management: effectively manage Global Infrastructure & Cloud Projects for both internal as external customers in where you will be working in virtual teams in different regions over the world -
Project Management Office: experience with PMO processes for a distributed team of project managers and project engineers to help in achieving our objectives. -
Project tracking and reporting: continuously mine project data to assess overall contribution of Project to business success and project transparency for stakeholders -
Project delivery improvement: continuously monitor, troubleshoot, and improve project delivery with the teams -
Project Troubleshooting: resolve project issues quickly to maintain client satisfaction while protecting our company's interests -
Change management: always support the full end-to-end change in considering the business value proposition - Make project decisions and recommendations to program management about schedules, prioritization, and resource allocation with input from others as needed
- Actively support project development team members in attaining their objectives.
Skills & Experience:
- 6 + years managing large/complex IT project implementations.(delivered on-time, meeting client expectations/requirements with high team satisfaction)
- BA/BS+ Degree in Engineering, Computer Science or related experience
- Domain experience in benefits, healthcare, financial or HR technology a plus
- Coaching of DevOps teams, Product Owners, business stakeholders and Infrastructure teams
- Well organized, accurate and process minded
- A mindset for delivering large-scale IT projects
- Pro-active, analytical and solution and customer-oriented attitude
- Ability to work both independently and as part of a team
- Excellent presentation and influencing skills
- Project Management Experience in developing and tracking to a detailed project plan, including schedules, cost estimates, resource plans, communication plans, risk mitigation plans and issue resolution plans
- Experience in handling Information Security and Compliance in IT projects
- Vendor management experience
Technical Skills:
- Agile project management tools
- Scrum(CSM), PMI-PMP, PMI-ACP certification, preferred
- Experience in (Azure & AWS) Cloud project delivery
- Software Application lifecycle delivery
- Cloud solutions based on a multi-tenant or virtualized architecture
- Technical understanding of implementing leading Health, Wealth Benefits and HR management platforms preferred
- Good understanding of Application Delivery in Infrastructure, Network concepts, infrastructure, and storage systems
Background Check Required
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Additionally, an active security clearance or the ability to obtain one may be required for this role.
Equal Employment Opportunity
Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.
Reasonable Accommodations
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Diversity Statement
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Authorization to Work in the United States
Applicants for [employment/this position] in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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