Defined Contribution Client Manager- (Virtual) at Alight Solutions in Chicago, Illinois

Posted in Other 8 days ago.

Job Description:

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

Alight is Looking for a Defined Contribution Client Manager

As someone with a developed problem solving mentality and expert knowledge, you will be working on the most complex tasks and projects that impact the lives of thousands. You will have the opportunity to manage projects by delegating work and coaching colleagues. You will also regularly be communicating and updating the client while being accountable for the successful delivery of their projects and administration. You will get to do all of this while interacting and working in-person and virtually with colleagues from our offices all over the world.

Your Impact As A Defined Contribution Client Manager

  • Problem solves the most complex tasks and projects channeling past experiences while constantly having a solutions-oriented mindset

  • Manages the operations of a client team through developing talent and delegating work

  • Identifies, plans, and manages process improvement projects to create year-to-year efficiencies

  • Communicate regularly with client on all aspects of daily operations

  • Use expert knowledge of DC to regularly think of solutions and interpret complex client requirements

  • Accountable for successful delivery of all requirements through project management and leveraging team members for top client satisfaction

Knowledge and Expertise

  • Proven analytical abilities - attention to detail and working with complex data

  • Ability to be solutions oriented and being able to report out data to stakeholders

  • Expert knowledge of DC and Alight's (or equivalent) systems

  • Proven experience coaching and developing talent

  • Effective communication and influencing skills - internally and externally - on both domain and technical matters

  • Advanced management and organizational skills with ability to adapt to change

  • 3+ years in DC (Defined Contribution) and a variety of team experiences

  • 3+ years of coaching and leveraging work through others


Bachelor's degree (business context preferred) or equivalent work experience required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Additionally, an active security clearance or the ability to obtain one may be required for this role.

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Applicants for [employment/this position] in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.