Inside Sales Representative at EBSCO Industries Inc. in Birmingham, Alabama

Job Description:

EBSCO Industries, headquartered in Birmingham Alabama, was founded by an entrepreneur who was passionate about honoring our commitments to our customers, rejecting the status quo, and seeking to continuously improve our team. We continue to operate that way today, with a passion for our people and our businesses succeeding together. EBSCO has a variety of businesses that are within 5 different industries including Information Services, Publishing, Manufacturing, Real Estate and Insurance Services. We hire passionate people, driven to grow, because we know the success of EBSCO depends on the long-term success of our businesses and our teams.

The Inside Sales Representative will be responsible for generating new leads to close sales, cultivating customer relationships via retention responsibilities, and developing solid working relationships with EBSCO's publisher partners. The candidate in this position must be focused on sales efforts and keep management informed by submitting daily call and activity reports, weekly work plans. Knowledge of competition will be necessary for gathering market information on pricing and products that will result in recommending changes to customers in products and service.

Basic Qualifications:

• 1 year continuous office experience in an office setting (employment stability is a must)


• 1 year experience with MS Office Suite, including Microsoft Teams


• High School Diploma


• This position requires a person who can work with minimal supervision, prioritize work and make decisions.

Preferred Skills:

• Prior phone sales experience


• Experience with inside sales and cold calling techniques


• Experience within the subscription services industry or publisher facing experience

Other Required Skills:

• Professional telephone etiquette


• Experience at organization and prioritization


• Experience in time management skills including follow-up procedures


• Outgoing, self-motivated, and goal-oriented Candidates must possess excellent oral and written communication skills, organizational skills, and be comfortable cold calling on a daily basis


• Ability to work remotely as a hybrid employee, with the ability to travel if necessary, for required scheduled office time.

EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.