WAITPERSON at Caesars Entertainment in Valley Center, California

Job Description:

Job Summary :

Responsible for delivering and setting up food and beverage service in guestrooms and Café. He/she assists in the preparation of food service supplies. Reviews orders for proper presentation and completeness prior to delivery and service.

Essential Job Functions:

• Ensures that all food items requested and necessary supplies are obtained and delivered in a timely manner.
• Coordinates the delivery schedules of amenities, and food and beverage orders to best accommodate the guests.
• Provides direction and support to bus persons.
• Facilitates the immediate accommodations of guest requests.
• Follows all applicable safety precautions applicable to food service areas.
• Treats guest with courtesy and respect.
• Is at all times appropriately groomed and wears the uniform provided.
• Ensures that all items are presented in accordance with department guidelines.
• Clocks guest check out and in.
• Closes guest checks upon delivery.
• Serve beverages to guests upon delivery.
• Performs side work to include, but not limited to filling sugar bowls, salt/pepper shakers, folding napkins and general organization of storage areas.
• Complete service preparation functions as required.
• Obtain food and beverage orders from any of the hotel outlets as requested by the guest.
• Know the location off all rooms, suites and meeting rooms, as well as the best route for deliveries.
• Pickup dirty dishes from the guest's room.
• Maintain a clean work environment.
• Provide information on all outlet menus and their hours of operation.
• Be familiar with up coming events and related hospitality functions, bars and deliveries. Works at a fast pace in a diverse environment.
• Other duties as assigned by supervisor.
• Understand room service standards.
• Assist with special events as needed.

Qualifications:

Qualifications :

• Must possess Basic English reading and writing skills.
  
  
• Must have strong interpersonal and communication skills.
  
  
• Ability to handle a 27-inch oval food server's tray, ranging in weight from 20 to 35 pounds.
  
  
• Ability to move throughout the hotel/casino and their assigned suite continuously during their shift.
  
  
• Ability to push and/or pull 40 to 50 pounds on wheels.
  
  
• Must be able to initiate and engage in conversation in a professional and friendly manner.
  
  
• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
  
  
• High school diploma or equivalent.
  
  
• Ability to become familiar with room service and café menu and preparation procedures.
  
  
• Ability to familiarize with wine and spirits menu, service and knowledge.
  
  
• Ability to follow directions.
  
  
• Age - minimum of 21.
  
  
• Two years of food service experience.
  
  

Physical, Mental & Environmental Demands:

• Must be able to work inside and continuously maneuver in and around throughout the restaurant.
• Must be able to work in a fast paced environment.
• Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
• Must be able to handle more than one function at a time by being well-organized and attentive to details.
• Must fully understand standards of position as management may direct.
• Must be able to tolerate hot temperatures in the kitchen areas.

Harrah's reserves the right to make changes to this job description whenever necessary.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.