Trainer II at IDEXX Laboratories, Inc in Memphis, Tennessee

Job Description:

As a Trainer with the Memphis Distribution Center, you will conduct and deliver technical, product and/or soft skill training on-site and via e-learning, mobile/tablet and/or other virtual formats.Audiences include customers and employees. Responsible for concept, design, development and maintenance of training manuals, materials, and programs for customers and employees.

Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX's Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance and continuous improvement.

What you can expect in this role:

• You will conduct training needs assessments against current and future trainings to deliver optimal results.




• You will identify, design and develop curriculum and learning solutions that meet different learning styles, incorporate adult learning theory and have stated measurable objectives.




• You will conduct and deliver technical, product and/or soft skill training on-site and via e-learning, mobile/tablet and/or other virtual formats.




• You will evaluate participants on set criteria, document feedback and share the evaluation with supervisors and participants.




• You will track and analyze success of programs using methods identified in measurement plan. Recommend and implement creative solutions.




• You will conduct training cost assessments as needed.




• You will develop and maintain knowledge of industry best practices in adult learning, company products and internal systems.




• You will support quality management system/program and other compliance requirements.




• You will lead, coach, motivate, develop and/or directly manage others.

Schedule:

• This role requires scheduling flexibility as required. The position is a 40 hour per week position.




• Reliable and dependable attendance is an essential function of this position.

EDUCATION:

• Bachelors degree or equivalent combination of education and experience required.

What you will need to succeed

• You will possess effective communication, presentation and facilitation skills.




• You are organized and detail oriented, ability to multi-task.




• You will have strong motivational skills and self-starter.




• Planning organizing and execution skills.




• You will have the ability to understand and effectively communicate and teach complex, technical information to a variety of audiences.




• You will have the ability to work independently and in teams.




• You will have computer proficiency: advanced Work/Excel/PowerPoint skills.




• You will have knowledge of IDEXX products and services preferred




• You will have veterinary/medical experience preferred.




• You will have sales and leadership experience a plus.




• For Sales Training: Experience with SalesForce.com preferred




• For Distribution Training: Experience with SAP preferred




• For Instructional Design: Experience with utilization of authoring tools (i.e. Articulate, Camtasia, Captivate, other); experience with LMS/LCMS authoring technologies

Why IDEXX?

We're proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 9,000 global team members, customers in over 175 countries, and a fast-growing industry - we're always looking for motivated and inspiring people to join us.

We offer competitive compensation, incentives, and benefits. You'll be part of a double-digit growth company in a quickly growing market and we are leading the way forward with innovative products, services, and a strong focus on our customers.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.