Transactions Specialist IV- Document Management- Monroe, LA at JPMorgan Chase Bank, N.A. in Monroe, Louisiana

Job Description:

Description

The Mortgage Banking Custody Transactions Specialist IV will perform a wide array of support and leadership functions requiring confidentiality, initiative, attention to detail and commitment. You will possess the ability to interact with internal customers as well as all levels of management. You will need to be familiar with each function performed in the unit and develop the organizational skills to effectively handle the diversity of requests received in a fast-paced environment. Key emphasis shall be placed on regulatory requirements and internal controls to minimize financial, compliance and reputation risk to the firm, as well as, meeting/exceeding established service levels for all functions.

Duties include but are not limited to:

• Effective and efficient distribution of work, prioritization and assignment of tasks.
• Participation in special projects, system or workflow enhancements and/or improvements as needed.
• Provide accurate and timely system
• Documentation of all tasks performed for the collection and reporting of production data.
• Knowledge of each individual process flow, ability to perform each task from the departments represented, ordering and maintaining supplies, and the ability to lift up to 50 lbs.
• Ability to exercise independent judgment and the assertiveness to escalate serious or unique problems to management.

Qualifications :

• Excellent interpersonal skills
• Ability to organize and multi-task in a fast-paced environment; possess ability to prioritize workload and operate effectively and efficiently with minimal supervision
• Ability to meet deliverables and function calmly in situations of high stress and tight timetables.
• Ability to make sound decisions independently and find creative solutions to complex issues
• Possess ability to build and maintain rapport with customers, colleagues, peers, and other departments
• Ability to think independently
• Effectively and professionally represent yourself, your department, and your manager always presenting one's self as a credit to JPMorgan Chase
• Ability to work overtime
• Must be flexible, self-motivated, detail oriented, and able to multitask effectively
• Thorough knowledge of collateral documents
• Excellent verbal and written communication skills including ability to communicate with all level of management; excellent Telephone etiquette
• Good attention to detail and ability to perform well in a fast-paced environment
• Positive attitude and a strong commitment to the process
• Exceptional organizational and prioritization skills
• Knowledge and Experience

Required :

• 2+ years Mortgage Banking experience
• Basic knowledge of Windows XP, MS Word, Excel, Visio, and PowerPoint required
• Strong working knowledge Chase Servicing / Production systems is preferred
• Strong knowledge of mortgage documents
• High School Diploma / GED required

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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