EXPORT LOGISTICS COORDINATOR at AMERICAN TRADING INTERNATIONAL in Los Angeles, California

Job Description:

POSITION SUMMARY

Daily activities will be the organizing and overseeing of international transactions from start to finish for Customer Activity.  Corresponding and working with domestic suppliers/manufacturers, domestic trucking companies and warehouses, international shipping carriers, and Customers.  Providing an operations service to meet the Customer’s needs in a cost-effective manner.

Positive attitude, Dependable and punctual attendance record, Respectful of company time and property, able to communicate openly and freely about work product and issues.  Open to receiving correction well while learning new skills. Able to competently perform primary job functions using company resources given.  Standard User with fundamental understanding of SAP software and other company approved software(s) and technology.   Able to present one’s self verbally with a poised and accurate description of role within the company. Written skills should include correct English grammar usage and punctuation.  Employee should be pleasant and approachable on all issues.  Employee should understand the base corporate values of ATI and be in line with the core beliefs of the company for how Customers and suppliers should be treated.  Software User Level(S): Competent

KNOWLEDGE AND SKILLS REQUIRED

• Understand basic logistics and export documentations requirements and procedures as executed at ATI.


• Basic knowledge of ATI Customers, manufacturers, processes and procedures


• Basic knowledge of all shipping lines/trucking likes that ATI is working with


• Must be able to execute multiple projects and assignments without error and with high attention to detail


• Strong ability to follow-through project implementation and finishes several on-going projects within budget and on time


• Ability to respond in a professional manner to members’ inquiries, research, requests, problems, or complaints; guides members to the appropriate staff for specific information and assistance

JOB SPECIFIC RESPONSIBILITIES

• Data and Information management: Archive data in a manner which facilitates rapid access for internal and external Customer requests


• Coordinate air or ocean shipments for export transactions.


• Track order progress daily using company operational software and SOP.


• Work with manufacturers to produce orders to meet or exceed Customer expectations.


• Work to ensure safe transport of goods to overseas buyer.


• Update all parties to the transaction on dates and information needed to execute order correctly and in most efficient and timely manner possible.


• Prepare Bill of Lading instructions and File AES reports.


• Update Customer timely of all order information as needed such as export shipment schedule, tentative delivery times, issues, etc.


• Process, prepare, and finalize export documentation per transaction instructions and customer requirements in a highly accurate format.


• Collaborate with other company departments to ensure timely shipping.


• Handle Customer Service Issues as needed.


• Enter all order information in SAP operating system timely and with a very high level of precision.


• Handle existing shipping contracts with Manager’s guidance


• Prepare transaction summaries for Manager and others in the event Claims are made against order or process improvement opportunities are identified.


• Ability to handle 25 straight export transactions and can work on 3 consolidation orders (8 to 9 different manufacturers) at any given time


• Trace, track and expedite purchase processes with manufacturers and obtain ready dates for pick-up of the shipment.  Create and maintain contact with manufacturers and their warehouses.


• Compare Freight costs with different shipping contracts (a minimum of 4 different lines) and make the price and service best decision on use of shipping line for the particular shipment


• Compare trucking rates with different truckers (a minimum of 3 different truckers) and make the best price and service decision on use of trucking line for the particular shipment


• Make booking schedule with shipping lines, process accurate work orders


• Coordinate with shipping lines/trucking lines to make arrangements for shipment schedules for assigned export shipments


• Reviews and audits bills, invoices from manufacturers/truckers/shipping lines


• Updates all pricing information, extra charges, and any applicable notes with actual data per department SOP.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

EXPECTATIONS DEFINED

Execution of Role Specific Job Functions:  Ability to execute primary job functions with little to no assistance/supervision. 

Meeting your Goals:  Review, collaborate, and work with your supervisor or manager to achieve individual goals set for the year.  Maintain a list of professional accomplishments to contribute to employee review.

Use of Computer Software and Application Knowledge:  Execution of primary job functions using SAP software, other company approved software(s) and technology.

Compliance with all Company and Department SOP's:  Understand and follow all Company and Departmental SOP's.

Professional Growth:  Identify areas of opportunity and take advantage of self-study opportunities.  Demonstrate a desire for learning new skills at work.

Problem Solving and Conflict Resolution:  Ability to identify an issue and present viable solutions with supervisor or management level staff. Ability to confidently escalate issues as necessary to achieve goals of the department and company.  

Communication Skills:  Demonstrate effective verbal and written communication skills by writing a comprehensible email and being able to clearly articulate situations to supervisor or management level staff. 

Teamwork and Collaboration:  Demonstrate teamwork and collaboration skills.  Can work comfortably as part of a team or independently as an individual.

Adaptability and Flexibility:   Demonstrate the ability to adapt to the growing and changing needs of the organization by continuing to improve your skills for the benefit of the company as well as staying open to contributing in different ways as needed.

Critical Observation:   Ability to analyze and interpret data and create a presentation (verbally or written) giving an accurate interpretation of the data.  Ability to then communicate to relevant parties the next steps, recognize outstanding questions, and issue spot potential problems.

Ability to work with Customers and suppliers:  Provide Customer service for suppliers and Customers in a timely manner.