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FOH Manager at Torchy's Tacos in Houston, Texas

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.  OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Here’s what we need:

As a Torchy’s Front of House Manager, you will be responsible for elevating the guest experience at your restaurant and ensuring the FOH Team Members do the same. We are looking for a tenacious and outgoing individual that can unite our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.

What you’ll be doing:

  • Leads Front-of-House operations, ensuring guest satisfaction

  • Models best-in-class hospitality and coaches the team to deliver the same

  • Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience

  • Addresses and alleviates all guest concerns; develops solutions to improve future service

  • Schedules FOH team members to meet business needs and coordinates Local Store Marketing

  • Assists Managing Partner and Kitchen Manager with operation of restaurant

  • Leads store opening/closing procedures

  • Drives compliance with safety, security and sanitation standards

  • Communicates expectations clearly and has consistent follow-ups with team members

  • Leads and creates initiatives to drive sales/profit and store performance

  • Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination

QUE-SO…here’s what you’ll need:

  • 2+ years of previous restaurant management experience

  • High-level understanding of training and development concepts

  • Ability to lead and foster teamwork

  • Oral and written communication skills

  • Excellent with time management

  • Required state alcohol-server and Manager ServSafe Certification

  • Bilingual, a plus

  • Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds

  • Must be able to stand for several hours and walk for long periods of time

  • Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let’s TACO ‘bout perks:

  • Access to all benefits including medical, dental, vision, and life insurance

  • 401(k)Eligibility

  • Paid Time Off (PTO)

  • Day 1 access to exclusive discounts to shows, sporting events, hotels and much more

  • Damn Good food discount card for you AND your spouse

  • Our attire is casual and we’ll throw in some of the swag

  • Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis

  • Bragging rights (Yeah, we’re kind of a big deal!)


Store Management

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