Manager, IT Communications at Equinix in Frisco, Texas

Job Description:

Manager, IT Communications

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary: Manages the creation and implementation of content for IT communication programs.

The Equinix Global IT organization works on the solution delivery and operational support of enterprise applications, information security, analytics, data science, end-user technology and infrastructure support for Equinix’s thousands of global employees. IT owns the digital transformation agenda for the company, focusing on evolving our digital capabilities across all enterprise business services in support of our strategy.  

We’re looking for a communications manager to help build and lead strategic IT communications programs and messaging that deliver impact for our internal and external stakeholders.  

The IT communications manager will report into the Director, IT Communications and partner with various IT project managers and business stakeholders within the company to drive the IT communications agenda forward. 

Responsibilities

• Develop and execute communications strategies, plans and content for and on behalf of the Global IT team to increase employee awareness and promote productivity and collaboration 




• Manage the team and overall day-to-day operations for all IT communications, ensuring deadlines and deliverables are met 




• Support a continued cadence of updates to keep the IT organization both advised of internal happenings and engaged with the rest of the organization 




• Drive internal communications needs for adoption of new technology for the entire company 




• Oversee the distribution of IT communications across various formal and informal channels  




• Leverage data insights available from various tools to measure and drive campaign success 




• Partner with IT project and program managers to build a streamlined communication plan  

Qualifications

• Over five years of experience in a communications background in the enterprise technology industry (familiarity with IT preferred) 




• Should be able to “translate” technical language, topics, and projects into layperson’s language that non-technical business stakeholders will understand and value 




• Bachelor's degree required 




• Self-starter with the ability to formulate a clear point of view and exercise high judgement 




• Proven background creating communications that drive measurable and effective outcomes 




• Leadership skills that foster collaboration and partnership with other internal executive communication teams 




• A proven people-manager with strong leadership skills who understands and values not just the “what” required from team members but the importance of the cultural “how”




• Bachelor's degree in journalism, public relations, communications or a related field required




• Excellent verbal and written communication skills across multiple levels of stakeholders with a roll-up your sleeves mindset 




• Ability to convey information in a relevant format to a wide variety of audiences 




• Understanding of executive, management and IT issues 




• Ability to work in an agile and rapidly changing environment, while maintaining strong focus on execution and results 




• Experience writing and managing communications across a variety of channels – including newsletters, email flyers, Yammer, videos, events, presentations, intranet, infographics, etc  




• Process oriented and team-player 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.