City Experiences is seeking a Senior Deckhand for our City Ferry operation in Steilacoom, WA (Pierce County).
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About the Opportunity:
The Senior Deckhand supervises and directs all deck activities of the ferry. This position also monitors the waterway, vessel, and passengers to ensure safety during ferry operation. The Senior Deckhand handles mooring lines to dock or undock the vessel and transit locks as well as performs custodial and maintenance tasks, all while ensuring a high level of customer service is presented to all guests
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Essential Duties & Responsibilities:
Remain true to and champion the Company’s Core Values and Code of Conduct.
Safety First – Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture.
Consider reliability and efficiency with regard to Company operations.
Monitor river, vessel, and passengers to ensure safety during ferry operation.
Participate in onboard training and routine drills.
Train employees new to Deckhand position.
Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
Use proper Personal Protective Equipment (PPE).
Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).
Report safety related concerns.
Respond as assigned to all vessel emergencies, acting as “on scene leader”.
Handle mooring lines to dock or undock the vessel and transit locks.
Perform lookout duties while underway to include watching for other vessels and monitoring the river for potential unsafe conditions.
Assist in boarding and disembarking of passengers.
Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed.
Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.
Supervise Deckhands during work parties as directed by Master on duty.
Seek the highest levels of quality and professionalism.
Work to achieve the highest levels of performance and productivity.
Seek continuous improvement.
Understand the Employee Handbook and adhere to policies.
Perform regular mentoring and coaching of Deckhands.
Provide feedback to Masters and Port Captain regarding Deckhand performance.
Understand and comply with the Safety Management System (SMS).
Understand and comply with Standard Operating Procedures (SOPs).
Maintain Crew Qualification binder.
Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory changes.
Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
Assist Captain in ensuring vessel is in an inspection-ready condition at all times.
Present professional level of customer service and appearance to all clients, both internal and external.
Maintain records of passenger counts and account for all tickets.
Complete routine reports as directed.
Additional job duties as assigned.
Requirements & Qualifications:
Valid Transportation Worker Identification Credential (TWIC card), and/or ability to obtain and maintain
Valid First Aid/CPR Certification, and/or ability to obtain and maintain
Valid Driver’s License
Copy of DD214, if Veteran status
Exceptional customer service skills
Strong organizational and interpersonal skills
Excellent verbal and written communications skills
Ability to work in fast-paced, quickly-changing environment
Ability to process calculations frequently and continuously
Working knowledge of deck equipment
Advanced seamanship knowledge, including Safety equipment, line handling, knots & Splices.
General knowledge of COLREGS and Inland Rules of the Road.
Basic computer skills with Microsoft Office familiarity
Minimum two (2) years’ Deckhand experience onboard vessels
Passenger vessel experience
Minimum 30 days on board M/V Christine Anderson or M/V Steilacoom II with minimum 30 hours at helm.
Proven track record of working successfully in a team environment
Must be at least 18 years of age
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
2 year(s): Minimum two (2) years’ Deckhand experience onboard vessels