This position provides direct supervision of the route drivers that are assigned to the delivery location to include running routes when needed. Ensures that all delivery procedures are maintained and route balancing is done to maintain route efficiency.
II. POSITION EXPECTATIONS
Manages all training needs for drivers and new hires.
Monitors and creates a customer driven environment through driver ride along program.
Administers and maintains drivers’ route guides for future reference.
Capable of running a delivery route when needed due to volume or staff shortage.
Involved in coordination of all special handling deliveries. Coordinates bulk deliveries and any time sensitive deliveries.
Maintains a safe and clean working environment by complying with procedures, rules and regulations.
Follows up on vehicle maintenance and inspections according to federal, state and company guidelines.
Monitors GEO Tab statistics for driver behavior and maintains safety compliance standards.
Participates in accident and incident reviews. Follow up to conduct accident / incident investigations. Takes proactive approach to correcting employee behavior to prevent further occurrences.
Monitors and maintains dress code with staff to improve company image.
Conducts driver meetings and communicates with staff on day to day business changes.
Contributes to team effort by accomplishing related results as needed.
Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations.
Meets company standards for attendance and punctuality.
Other duties as assigned.
III. SUPERVISORY RESPONSIBILITIES
Responsible for providing effective leadership while fostering a positive team environment and providing overall direction, coordination, and evaluation of organizational unit, department and/or functional area.
Performs supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include but are not limited to training associates; planning, assigning, and directing work, recognizing, rewarding and disciplining associates; addressing complaints and resolving problems.
Makes effective decisions based on the company standards and operating procedure.
Reviews all statistical performance metrics and initiates proactive solutions to meet the objectives.
Ability to motivate staff and monitor performance standards for the delivery team.
Plans and sets goals to improve productivity and efficiency of staff.
Process invoices for payment; monitor fuel and vehicle repair spending, and ways to reduce cost by quarterly analysis.
Conducts performance reviews and handles payroll guidelines.
IV. MINIMUM QUALIFICATIONS & SKILLS
Education, Certifications and /or Licenses:
Valid Driver’s License with a clean driving record. CDL credentials if needed for the types of vehicles under supervision.
High School Diploma is preferred, but not required.
Experience:
Minimum 2 years of delivery supervision is preferred, but not required