Posted in Management 30+ days ago.
Type: Full-Time
Best Buy Virtual Sales Experts engage customers using relationship skills, inspires them to see what's possible through technology, and enables an experience above and beyond their expectations. This engagement takes place through vehicles such as video, phone, and online chat. This role must have strong relationship, listening, and multi-tasking skills to enable an exceptional customer experience. The ability to easily understand and navigate technology interfaces that will be used for customer interactions is key.
Best Buy Virtual Sales Experts are responsible for maintaining knowledge of products and services through necessary trainings, certifications, and self-development. They serve as experts in their respective product categories. They also deliver profitability by exceeding revenue, margin, and operational targets as well as leveraging technology to collaborate and network with their peer group in other locations.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
Quality Tech Services, LLC |
Quality Tech Services, LLC |
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