Family Navigator at Options Counseling and Family Services in newport, Oregon

Job Description:

Sign-on Bonus Available!

Vision Statement

Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.

Mission Statement

In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.

Benefits

Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://wp.options.org/employment/benefits/

Highlights:

• A supportive team of office staff to assist with scheduling and billing, resource specialists, case managers, and a psychiatry team


• Direct support for clinical supervision toward licensure


• Reimbursement for the costs associated with professional licensure, including testing fees


• Many opportunities for training and learning including support toward certification in PCIT, EMDR, or TF-CBT


• Multidisciplinary team approach


• Ongoing training and supervision to promote growth and learning


• Opportunities for advancement

General Description:

The primary responsibility of the Family Navigator is to provide immediate response to the need for community resources. Assist families in accessing housing, medical care, food, furniture, childcare, and meeting basic needs. Implements effective service plan in collaboration with ODHS caseworker and family members. Adheres to ODHS contract requirements. Ability to travel and transport clients to families’ homes and communities required*

Schedule/Hours:

This position is anticipated to be part-time (20 hours/week). The actual hours worked may vary daily depending on the needs of the referring agency or individual client families.    

Minimum Qualifications:

Two years’ experience working with at-risk families within the last five year or an equivalent combination of education, training, and work experience. Effective working with families in which children have experienced abuse or neglect has occurred. Must have respectful, open, unbiased, accepting attitude toward clients and their families. Relate effectively with children, adolescents, parents, staff and the community. Pass a ODHS background check and/or fingerprinting. Maintain client confidentiality. Must have a valid Oregon driver’s license, reliable transportation, and auto insurance.*

Preferred Qualifications:

Bachelor’s Degree in social work, psychology, or counseling. Knowledge of family dynamics that may include sexual abuse, substance use, and intimate partner violence. Comprehensive knowledge of available community resources, including but not limited to food boxes, housing, substance use disorder treatment, educational support, physical and behavioral health.

Essential Duties and Responsibilities:

50% - Direct Service

• Help family members overcome barriers and identify strengths to meet the child(ren)’s needs for safety, permanency, and well-being


• Maintain and carry out all scheduled appointments


• Collaborate with ODHS and follow the identified case plan


• Utilize Motivational Interviewing, Wraparound, Collaborative Problem Solving, and other evidence-based practices


• Refer client to supportive services to supplement services as appropriate


• Work a flexible schedule to meet families’ needs and be available for crisis consultation


• Provide interventions that are family-focused, culturally relevant, behavioral, goal-directed, and trauma-informed


• Work a flexible schedule to meet families’ needs and be available for consultation


• Locate and access community resources to meet the needs of referred clients


• Provide a warm hand-off to the referred client to ensure that the resource is familiar and available


• Help caregivers improve diminished protective capacities


• Interview client to obtain information concerning family needs


• Review case plans, defining specific goals and objectives and assisting in meeting those goals


• Provide services to children, adolescents, and families, including phone consultations and referrals and occasional in-home services


• Offer services to foster parents in stabilizing placements to avoid replacements; may involve some on-site hours at foster home


• Provide services to adoptive parents to stabilize placements

35% - Case Coordination

• Coordinate case activities with Contract Supervisor, ODHS/Child Welfare, Juvenile Department, schools, and other community partners


• Participate in Family Decision Meetings, Citizens’ Review Board, and Court hearings (with a valid subpoena)


• Assist ODHS/Child Welfare caseworkers by providing consultations/courtesy assistance in evaluating the goals of intervention


• Attend and actively participate in weekly group supervision meetings with supervisor and peers


• Maintain robust connections with local resources, including current contact information and referral requirements


• Prepare for family sessions, including staffing with coworkers, case managers, and families

15% - Documentation

• Report any potentially dangerous situations or safety plan violations to ODHS or law enforcement, including making required mandatory reports


• Document all travel time, mileage, and other required work-related activities


• Document all client and peripheral interactions related to the services


• Maintain accurate and complete client records, including regular reports, treatment plans, service summaries, and memos to chart, within the electronic client record (ECR), to meet contract requirements.


• Develop a written record of appropriately used direct support funds for client family

Working Conditions:

• May be required to work afternoon, evening, and/or weekend hours


• Will travel locally and transport clients with own vehicle. Must be insured with liability insurance*


• Extended periods of time sitting at work station updating client records, phone work, and client sessions


• Provide services in challenging environments; families may be impacted by poverty


• Ability to stand, work, and drive throughout the day.


• Mobility and dexterity sufficient to assist clients and handle required job-related functions and move about the facility


• Ability to cope with clients who may use challenging or offensive language with potential for escalation to physical aggression

*Positions that require driving clients must maintain vehicle insurance as required by law, with a minimum of $100,000/$300,000/$100,000 personal auto liability coverage (proof of insurance will be required).

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Salary:

$17.00

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