Job Description:

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Your journey to building a better world starts here!

We are now hiring full-time, production roles to support our Manufacturing site. From ultrasound units and 3D printing to network security application and in-flight Wi-Fi, we help create products that build a better world. Now, more than ever, we are making an impact on the world as we manufacture medical devices that are used in the fight against COVID-19.

Whether you're looking to start your manufacturing career or are an experienced manufacturer, you'll join a great team that is making a difference.

Purpose Statement: The Aftermarket Service Team Lead is responsible for managing the daily business and department needs. Supervising the Service Leads and/or associates with an emphasis on product quality, on time delivery, and factory production efficiency. The Aftermarket Service Team Lead is responsible to support the key business metrics, general housekeeping, and workplace safety.

Key Job Accountabilities:

• Provide effective communication between all shift team members in order to effectively communicate concerns regarding production.


• Provide assignments based on daily department needs ensuring quality products are produced and production goals are met.


• Conduct human resource activities which may include approving time off, conducting performance appraisals, coaching and disciplinary actions.


• Provide mentoring, leadership and direction for the leads oversees.


• Ensure effective communication between shifts for the team that is overseeing such as schedules, goals, quality issues/concerns and follow the proper escalation process when necessary.


• Ensure individuals are trained to the appropriate assembly build instructions and ensures personnel are compliant with all applicable SFT training requirements.
  
  

Additional Accountabilities:

• Communicate and assist in the resolution of part shortages or the expedition of product.


• Evaluate, monitor, and react to personnel allocation according to needs.


• Supports resolution of department issues and escalates as required for immediate action.


• Support continuous improvement activities while providing input for improvements.


• Coordinate employees cross training.


• Supervise group leads.


• Support the business goals and metrics.


• Perform annual performance reviews, assure adequate staffing for his team and provide appropriate training to support expected job performance.


• Additional duties as assigned.
  
  

Education/Experience Qualifications:

• A minimum of an Associate's degree is preferred; a HS diploma or equivalent is required


• One (1) year of related experience is required; Two (2) or more years of related experience is preferred.


• Supervisory experience of one (1) years is required.

An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:

• Decision making and problem solving skills.


• Ability to work independently and/or in a team environment.


• Employee must possess good written and oral communication, organizational and troubleshooting skills.


• Employee must work safely at all times and maintain the confidentiality of all customer and company information.


• Must have computer experience with Microsoft Word, Microsoft Excel.


• General office equipment and materials.

Work Environment:

• The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Some offers of employment are contingent upon successfully passing a drug screen and upon completion of a confidentiality agreement.

Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status. We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today!

Globally, our policy is to recruit people from wide and diverse backgrounds. However, our company does not typically undertake sponsorship, including for H-1B, TN, and other nonimmigrant visas. Additionally, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. Apply Now