Processing Clerk at Erie Insurance in Erie, Pennsylvania

Job Description:

Division or Field Office:

Customer Service Division
Department of Position: Operations & Strategy Dept
Work from:
Knowledge Park Office

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Under close supervision, processes and/or generates policy non-renewals, cancellations and basic endorsements. Performs clerical function according to established schedules and deadlines. Acquires a fundamental knowledge of all lines of business.

Duties and Responsibilities

• Processes and/or generates policy non-renewals and cancellations. Enters data into various systems and forwards forms to necessary areas as required.
• Types information from various source documents for various lines of business, including applications, renewals, endorsements, cancellations and inspection requests.
• Performs various clerical activities as required. Proofreads all typed data for accuracy and inserts proper enclosures as necessary.
• Reviews Policyholder records to verify coverage. Responds to state departments regarding coverage.
• Processes changes using the policy management system. Properly handles exceptions and records changes as required. Verifies changes as required.
• Receives, opens, sorts and distributes incoming mail.
• Acquires and applies a fundamental knowledge of proper mailing procedures and identification of attachments/enclosures for all lines of business.
• The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
• This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Developing And Maintaining Relationships

Detail Orientation

Interpersonal Communication

Oral Communication

Planning And Organizing

Job-Specific Knowledge

Service Orientation

Time Management

Qualifications

High school diploma, or GED, required. Two years of clerical or administrative experience required. Working knowledge of spreadsheet and database software preferred. Passing score on LOMASelect tests required.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Occasional (
Driving; Rarely

Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely

Nearest Major Market: Erie