Senior Lead, Platform Engineer Mobile at Hilton Global in McLean, Virginia

Job Description:

*** The location for this position is virtual/remote ***

From smartphone capabilities like Digital Key to Hilton Connected Room that allow for integrated entertainment, temperature, and lighting controls, Hilton’s Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?

The Senior Lead Platform Engineer (Mobile), you will be involved in planning, prioritizing, and supporting the delivery of innovative Hilton mobile platform capabilities and experiences in collaboration with Software Engineering, Leadership, and cross-product/cross-function business partners. Platform Engineering applies platform management and technical design and delivery skills to plan and prioritize the work of systems or services used by multiple Guest and/or Team Member products. You will balance the needs of product/business feature owners, platform engineering and architects, enterprise safety and soundness, and performance/scalability to continually drive delivery of platform capabilities across Hilton’s web and mobile applications. A Platform Engineer may also be responsible for other projects and tasks, allowing agile/iterative platform development: roadmaps, context/sequence diagrams, epics, stories, technical wireframes, collaboration space documentation, client/partner presentations, etc. This position stresses versatility as platform interests span front-line product awareness, enterprise infrastructure familiarity, data and API proficiency, performance monitoring, and longer-term foundation planning.

• Working on cross-app mobile experiences across phones and tablets by defining in-app as well as underlying platform capabilities that use Hilton’s evolving service/API driven infrastructure and third party services/integration


• Drive platform capability planning within platform and app delivery roadmaps with input from appropriate partners for best-in-class guest experiences


• Monitor App and underlying platform performance as well as app store reviews to seek opportunities/issues and lead the delivery of app and/or platform-specific improvements


• Collaborate with key partners including Product, Software Engineering, and Creative


• Sustain awareness of existing and upcoming iOS features and capabilities

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

• Success leading a product/platform management function by working with Technology, Business partners, and partner teams dispersed geographically


• Strong presence and the ability to effectively communicate sophisticated technical concepts in understandable terms


• Strong knowledge and understanding of mobile operating systems and devices, mobile platforms, and APIs


• Success balancing feature, performance, technical debt, and infrastructure transformation/modernization delivery efforts against resource constraints


• Consistent record of coordinating across multiple functional and agile delivery teams to meet objectives and key results


• Strong analytical, interpersonal, collaboration, communication, and problem-solving skills


• Leadership and ability to influence others across different levels in a large matrix organization


• Experience in defining and executing agile product/platform delivery (conceptualization, initiative/epic/story creation, creative and solution design, development, testing, and implementation)


• Understanding of Adobe Analytics, and experience with APIs (GraphQL a plus)

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Ten (10) years of experience in a technology/ product environment


• Four (4) years of experience writing product user stories and requirements in an agile product and platform environment


• 25% Travel

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience


• Ten (10) years of professional experience in the technology/product environment


• Strong working knowledge of software tools such as JIRA, Confluence, Rally, Zeplin, Visio, Adobe


• Good understanding of the mobile landscape, technologies, disrupters, standard methodologies


• Experience with UI/UX design and usability


• Experience with online A/B testing to drive improvement in customer experience and business results


• Experience utilizing web analytics and data analysis to aid technology/business decision

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

For Colorado applicants only: The annual salary range for this role starts at $93,000 and is based on applicable and specialized experience and location. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan consistent with other team members at the same level and/or position within the Company.