Systems Operations Analyst at BioTelemetry in Malvern, Pennsylvania

Job Description:

Systems Operations Analyst

Overall
Job Summary
BioTelemetry,
a Philips Company, is the leading remote medical technology company focused on
delivery of health information to improve quality of life and reduce cost of
care. We provide remote cardiac
monitoring, centralized core laboratory services for clinical trials, remote
blood glucose monitoring and original equipment manufacturing that serves both
healthcare and clinical research customers. We are passionate about connecting people with solutions that save lives,
and our growth reflects our focus, commitment and passion for the important
work we do each day. As one of the
fastest growing connected health companies in the market, we are looking for
people to join our team who share our passion and focus.

The
Systems Operations Analyst will oversee all BioTelemetry network and data
center operations spanning multiple sites and data centers. The Systems Operations Analyst will work with
a team of network engineers and administrators working out of geographically
disperse locations. The Systems Operations
Analyst will monitor network performance, functionality and capacity of all
network and data center activities to ensure coverage, uptime, and
quality. The Systems Operations Analyst
will be a team member to the group and perform server and network duties assign
to them. The Systems Operations Analyst will serve as the
team member for projects involving the deployment, installation,
administration, and maintenance of all infrastructure technologies and provide
escalated network support. The Systems Operations Analyst will report to and
receive guidance from the Manager, Network Operations.

Essential
Duties/Responsibilities:

• Network
  and data center monitoring


• AWS
  operations and Migrations


• Capacity
  planning


• Team
  collaboration


• Vendor
  management


• Project
  planning and management


• After
  hours on-call rotation


• Technology
  evaluation and recommendationCreate and
  maintain network documentation


• Develop,
  test, and maintain disaster recovery procedures

Education
and Experience Requirements

• Education: Bachelor's Degree required or equivalent
  work experience


• 4 years of
  experience in an enterprise network environment


• Teamwork,
  results oriented, and self-motivated; Strong decision making skills


• Tier 2/3
  support escalations


• Deep
  understanding of cloud computing technologies, with a focus on Azure and
  Windows platforms


• AWS
  systems administration and working knowledge of implementations of environments
  both development and production environments.


• Working
  Knowledge of AWS S3, route 53, VPCs, cloud formation, application as code
  deployments, application load balancers.


• Working
  knowledge of Linux and Powershell scripting.


• In-depth
  knowledge of the Microsoft Server platform including Active Directory, Windows
  Server 2008 R2/2012/2016, failover clustering, certificate services, IIS, and
  other related technologies


• VMware
  virtual infrastructure


• Experience
  monitoring enterprise environment utilizing PRTG, SolarWinds and Syslog server


• Dell EMC
  infrastructure, data storage, hybrid cloud and data protection solutions


• Office 365
  Administration


• Cisco
  networking


• Microsoft
  Exchange 2010/2016


• Other
  skills: Microsoft Teams, Microsoft SharePoint, Microsoft Cluster Service, Load
  balancers, PowerShell, VoIP/Hosted PBX, Carbon Black

EEO/AAP -
Biotelemetry provides equal employment opportunity to all individuals
regardless of their race, color, creed, religion, gender, age, sexual
orientation, national origin, disability, veteran status, or any other
characteristic protected by state or federal law.

NOTE: This
job description is not intended to cover or contain a complete listing of all
duties or responsibilities that are required of the employee. Other duties,
responsibilities and activities may change or be assigned at any time with or
without notice.

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