Boat Captain - Boston Harbor City Cruises at Hornblower Cruises and Events, LLC in Boston, Massachusetts

Job Description:

City Experiences is seeking Captains for our Boston Harbor City Cruises operation.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction while maintaining a high level of profitability.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Essential Duties & Responsibilities:

• Safe, and proper boat handling of ‘twin-screw’ vessels ranging from 120’ up to 192’ feet, while adhering to all Coast Guard rules and regulations


• Ongoing crew management, training, and drilling


• Strong focus on safety, and the ability to communicate best practices to passengers and crew by conducting ongoing safety drills as required


• Strong focus on customer service


• Vessel maintenance including, but not limited to aesthetics, plumbing, electrical, water (potable, raw, black, and gray) fire suppression, communications, and navigation systems


• Additional job duties as assigned

Requirements & Qualifications:

• Current valid 100-ton Inland license


• 5 years marine experience preferred, with two years as captain with an outstanding record


• Transportation Worker Identification Credential “TWIC”


• FCC Radio Operators Permit


• Current First-aid/CPR

*This is not a live aboard position. 

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Experience

Required

• 3 year(s): Valid 100-ton Inland License


• 5 year(s): Marine Experience

Licenses & Certifications

Required

• TWIC

See job description

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